Community Services Leader: Operational Excellence

Aruma; Warilla; On-site; AUD 90,000 - 120,000; Full time

Job summary

Aruma is seeking a seasoned Manager, Community to lead a portfolio of disability and community services across NSW. You will coach Service Leads, manage delivery, outcomes, risk and financial performance while upholding person-centred supports.

The role focuses on governance, quality, compliance, workforce planning and building strong relationships with customers, families and stakeholders in an inclusive, values-led organisation.

Qualifications

• Minimum 5 years' leadership experience in disability, community services, health, aged care, or human services.

Responsibilities

• Providing leadership across complex support and service environments.
• Supporting Service Leads and frontline leaders to deliver exceptional services.
• Managing service delivery risks and operational challenges.
• Driving quality, clinical governance, compliance, and safeguarding outcomes.
• Overseeing workforce planning, service continuity, and financial performance.
• Building strong relationships with customers, families, and key stakeholders.

Skills

Leadership

Stakeholder management

Budgeting

Job description

Aruma is seeking a seasoned Manager, Community to lead a portfolio of disability and community services across NSW. You will coach Service Leads, manage delivery, outcomes, risk and financial performance while upholding person-centred supports.

The role focuses on governance, quality, compliance, workforce planning and building strong relationships with customers, families and stakeholders in an inclusive, values-led organisation.