Member Experience Concierge

WeWork; Sydney; On-site; AUD 45,000 - 60,000; Full time

Job summary

WeWork Sydney is seeking a Front Desk Associate to be the heart of our hospitality team, greeting members and guests with warmth, learning their names, and delivering a consistently professional, on-brand front-desk experience across daily operations.

You will cover the front desk during standard business hours, manage mail and packages, support building operations, and act as a helpful resource for local dining, delivery services, and enterprise clients while promoting WeWork products and

Qualifications

• Experience in hospitality or customer service is preferred.
• Strong interpersonal and communication skills.
• Ability to multitask and deliver a friendly, professional experience.

Responsibilities

• Greet members and guests in a warm and welcoming manner.
• Cover the front desk during business hours and be the on-site point of contact.
• Assist with mail handling, package processing and general building operations.
• Promote WeWork products and services to members and guests.
• Help maintain a clean and organized front desk and common areas.

Skills

Hospitality experience

Customer service

Interpersonal skills

Communication skills

Job description

WeWork Sydney is seeking a Front Desk Associate to be the heart of our hospitality team, greeting members and guests with warmth, learning their names, and delivering a consistently professional, on-brand front-desk experience across daily operations.

You will cover the front desk during standard business hours, manage mail and packages, support building operations, and act as a helpful resource for local dining, delivery services, and enterprise clients while promoting WeWork products and