Community Engagement Worker

The Salvation Army Australia; Gladstone Regional; On-site; AUD 25,000 - 40,000; Part time

Benefits offered by this job

Salary packaging benefits

Flexible working arrangements

Health & wellness initiatives

Parental leave

Job summary

The Salvation Army Australia is seeking a part-time Community Engagement Worker for the West Gladstone area, offering 20 hours per week. Reporting to the Community Services Manager, the role focuses on delivering community programs, building partnerships and guiding referrals to local services.

You will coordinate volunteers, promote services, and monitor outcomes and compliance to ensure safe, effective delivery within a faith-based charity environment.

Qualifications

• Tertiary qualifications in Community Services or Social Work, or relevant experience.
• Experience in community engagement for a religious or not-for-profit organisation.
• Experience developing and running community-based activities.
• Strong customer service skills.
• Ability to work with community partners and community members.
• Proficient with computers and MS Office; willingness to learn new systems.
• Current Qld Blue Card is required.
• National police check is required.
• Current Qld Drivers licence.

Responsibilities

• Deliver engaging community programs and activities that respond to local needs and support positive outcomes for individuals and families.
• Build strong relationships with community partners, schools, businesses, service providers and Salvation Army programs to strengthen referral pathways and community impact.
• Provide a welcoming point of connection, offering support, guidance and referrals to appropriate services and community resources.
• Coordinate and support volunteers, ensuring effective engagement, training and compliance across community activities.
• Represent The Salvation Army within the local community, promoting services, partnerships, events and fundraising initiatives.
• Monitor program outcomes, reporting, budgets and compliance requirements to ensure effective, safe and sustainable service delivery.

Skills

Customer service

Community engagement

Relationship building

Communication

Computers / MS Office

Education

Tertiary qualifications in Community Services/Social Work

Blue Card (Queensland)

National Police Check

Driver's Licence

Tools

MS Office

Job description

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army at The Phillip Street Community and Families Precinct has a focus on excellent service delivery partnering with the wider community to help transform one life at a time with the love of Jesus. Offering community focused programs such as Moneycare, NILS, Case Work, Connect and many others.

Number Of Positions Available

1

]About the role

As a Community Engagement Worker, this is your opportunity to develop and deliver impactful community programs that respond to local needs, foster community engagement and support The Salvation Army’s mission. Build strong stakeholder partnerships and create meaningful opportunities that strengthen connections and enhance outcomes for the local community.

Reporting to the Community Services Manager, this is a permanent, part-time role offering 20 hours a week, located in West Gladstone, QLD.

How You Will Make An Impact

• Deliver engaging community programs and activities that respond to local needs and support positive outcomes for individuals and families.
• Build strong relationships with community partners, schools, businesses, service providers and Salvation Army programs to strengthen referral pathways and community impact.
• Provide a welcoming point of connection, offering support, guidance and referrals to appropriate services and community resources.
• Coordinate and support volunteers, ensuring effective engagement, training and compliance across community activities.
• Represent The Salvation Army within the local community, promoting services, partnerships, events and fundraising initiatives.
• Monitor program outcomes, reporting, budgets and compliance requirements to ensure effective, safe and sustainable service delivery.

What You Will Bring

• Tertiary qualifications in Community Services/Social Work – minimum certificate level, or relevant experience or
• Experience in community engagement on behalf of a religious institution or not-for-profit organization.
• Demonstrated experience in developing and running community-based activities.
• Demonstrated ability to provide a high level of customer service.
• Demonstrated ability to understand and communicate with community partners and community members.
• Strong knowledge of computers and Microsoft Office Programs, as well as the ability to learn new systems quickly
• A current and valid Qld Blue Card is required
• A national police record check is required
• A current Qld Drivers licence

What We Offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Flexible working arrangements.
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

Conditions

Compensation is in accordance with SCHADS Level 3

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration