Community Engagement Worker

The Salvation Army; Gladstone Regional; On-site; AUD 31,000 - 38,000; Part time

Benefits offered by this job

Salary packaging

Flexible working

Health & wellness

Parental leave

Training & development

Job summary

The Salvation Army at The Phillip Street Community and Families Precinct is seeking a Community Engagement Worker. This permanent, part-time role offers 20 hours a week in West Gladstone, QLD, reporting to the Community Services Manager.

You will develop and deliver community programs, build partnerships, and provide referral pathways to local services. Join a team dedicated to transforming lives through community-focused initiatives and supportive stakeholder engagement in a Christian,

Qualifications

• Tertiary qualifications in Community Services/Social Work or relevant experience.
• Experience in community engagement on behalf of not-for-profit or religious org.
• Demonstrated customer service skills and stakeholder communication.

Responsibilities

• Deliver engaging community programs that respond to local needs and support positive outcomes.
• Build relationships with community partners, schools, businesses and Salvation Army programs.
• Provide a welcoming point of connection, offering guidance and referrals.
• Coordinate and support volunteers, ensuring engagement and training.
• Represent The Salvation Army in the local community and support events.
• Monitor outcomes, budgets and compliance to ensure safe service delivery.

Skills

Community engagement

Customer service

Partnership building

Microsoft Office

Communication

Education

Tertiary qualifications in Community Services/Social Work

Blue Card

Tools

MS Office

Job description

Number of Positions Available: 1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most‑loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

WHY THIS ROLE MATTERS

The Salvation Army at The Phillip Street Community and Families Precinct has a focus on excellent service delivery partnering with the wider community to help transform one life at a time with the love of Jesus. Offering community focused programs such as Moneycare, NILS, Case Work, Connect and many others.

ABOUT THE ROLE

As a Community Engagement Worker, this is your opportunity to develop and deliver impactful community programs that respond to local needs, foster community engagement and support the Salvation Army’s mission. Build strong stakeholder partnerships and create meaningful opportunities that strengthen connections and enhance outcomes for the local community. Reporting to the Community Services Manager, this is a permanent, part‑time role offering 20 hours a week, located in West Gladstone, QLD.

HOW YOU WILL MAKE AN IMPACT

Deliver engaging community programs and activities that respond to local needs and support positive outcomes for individuals and families.

Build strong relationships with community partners, schools, businesses, service providers and Salvation Army programs to strengthen referral pathways and community impact.

Provide a welcoming point of connection, offering support, guidance and referrals to appropriate services and community resources.

Coordinate and support volunteers, ensuring effective engagement, training and compliance across community activities.

Represent The Salvation Army within the local community, promoting services, partnerships, events and fundraising initiatives.

Monitor program outcomes, reporting, budgets and compliance requirements to ensure effective, safe and sustainable service delivery.

WHAT YOU WILL BRING

• Tertiary qualifications in Community Services/Social Work – minimum certificate level, or relevant experience or Experience in community engagement on behalf of a religious institution or not-for-profit organization.
• Demonstrated experience in developing and running community-based activities.
• Demonstrated ability to provide a high level of customer service.
• Demonstrated ability to understand and communicate with community partners and community members.
• Strong knowledge of computers and Microsoft Office Programs, as well as the ability to learn new systems quickly.
• A current and valid Qld Blue Card is required.
• A national police record check is required.
• A current Qld Drivers licence.

WHAT WE OFFER

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Flexible working arrangements.
• Access to EAP and health & wellness initiatives incl Fitness Passport.
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days).
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
• Compensation is in accordance with SCHADS Level 3.

CONDITIONS

Compensation is in accordance with SCHADS Level 3.

EEO / DEI / INCLUSION

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.

ADDITIONAL INFORMATION

Mission, Vision & Values: The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people, Creating faith pathways, Building healthy communities, Working for justice.

When you work with the Salvos, you help make a real difference to the community and the lives of others. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work‑life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.

Check out how we’re bringing some more good in the world. Find more information here. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need.

Along with contributing their valuable time to a good cause, volunteers bring much‑needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.