Community Enforcement Officer

Fairfield City Council; Sydney; On-site; AUD 81,000 - 95,000; Full time

Benefits offered by this job

9 day fortnight

12% superannuation

25 days annual leave

10 days sick leave

Long service leave

Vehicle for work/personal use

Uniform provided

Mobile phone

Job summary

Fairfield City Council is seeking a motivated Community Enforcement Officer to join the Community Regulatory Services team. You will apply regulatory knowledge to enforce legislation and council policies with integrity and compassion.

The role involves companion animal capture, parking enforcement, and complex investigations, including issuing notices and attending court when required. This position offers a 9-day fortnight roster and a comprehensive benefits package.

Qualifications

• Understanding of administration and enforcement of Companion Animals Act, Local Government Act and Road Rules.
• Qualified in Regulatory Services or extensive related experience.
• Strong communication and conflict-resolution abilities.
• Ability to provide professional customer service on behalf of Council.
• Knowledge of privacy laws when handling confidential data.
• Experience using standard office software for reporting.

Responsibilities

• Capture and handle companion animals as required.
• Perform parking enforcement and investigations into breaches.
• Issue penalty infringement notices or Council/ Court notices.
• Report risk and liability issues to Council with integrity and impartiality.

Skills

Regulatory Services

Companion Animals Act knowledge

Communication skills

Conflict resolution

Customer service

Privacy laws

Education

Regulatory Services qualification

Tools

NSW Microchip Implanter accreditation

Office software

Job description

An exciting opportunity exists for motivated and highly experienced self-starters to join the multi tasked Community Enforcement branch within Council's Community Regulatory Services division.

As a delegated Community Enforcement Officer, you will be experienced and confident in companion animal capturing and handling, parking enforcement and undertaking complex investigations associated with the duties and responsibilities of Council. This is achieved through effective detection, and resolution of matters by way of issuing penalty infringement notices, Council Orders or Court attendance notices pertaining to breaches of Legislation, Codes, or local Council Policy.

The position reports matters affecting Councils risk management and public liability to Council, customers, and stakeholders. All Enforcement Officers are always to act with integrity, impartiality, and compassion in the provision of prompt quality service.

ABOUT YOU:

• Have an in-depth understanding of the responsibilities of Council in relation to the administration and enforcement of the Companion Animals Act, Local Government Act, Road Rules, and other relevant legislation.
• Hold relevant qualifications in Regulatory Services or have extensive job-related experience in an appropriate field.
• Have great communication skills with proven ability to deal with conflict in sensitive situations.
• Foster quality customer service and able represent Council in a professional manner.
• Understanding of privacy laws in the use of confidential and sensitive information.
• Experience in using office-based software such as word processing programs, e-mail, and internet to assist with written communications for reporting.
• NSW Microchip Implanter accreditation would be highly regarded - however not essential.

WHAT WE OFFER:

• Permanent full-time position, 9 day fortnightly rotating roster with working hours ranging from 5am to 10pm, Monday - Sunday.
• Grade 4 base salary starting at $80,758 p.a.
• Annual performance-based appraisal system to work towards base salary $94,595 p.a.
• Shift penalty for rostered weekend work of 50% for Saturday (time plus half) and 100% for Sunday (double time) on top of the base salary pay.
• Employer contribution 12% superannuation.
• 25 days of annual leave, 10 days sick leave and 5 days My Leave per year.
• Access long service leave after 5 years of continuous employment.
• Dual cabin utility leaseback vehicle is available for work and personal use.
• Full uniform and work-related mobile telephone are provided.

FURTHER CONTACTS:

Enquiries regarding the position should be directed to the Team Leader Community Regulatory Services, Mr Jacob George on 9725 0409. The Position Description is available on Councils website.

CLOSING DATE:

11:59PM pm Sunday 15 November 2026

Previous applicants need not apply.

Fairfield City Council is a smoke-free workplace and is an EEO employer.

Applicants must also have the right to work in Australia.