Trainee Compliance Officer

Upper Hunter Shire Council; Sydney; On-site; AUD 28,000 - 45,000; Full time

Benefits offered by this job

Salary range 625.80–985.60 AUD per 35h

12% superannuation

20 days annual leave

Salary progression opportunities

Training and development opportunities

Flexi-time system

Job summary

Upper Hunter Shire Council is seeking a Trainee Compliance Officer in a 24‑month, temporary full‑time role (35 hours per week). You will learn under experienced staff, enrol in a Certificate IV in Local Government (Regulatory Services), and contribute to animal welfare, regulatory inspections, and community service across the shire.

You will respond to enquiries, care for animals in the pound, and develop investigations, data entry and customer service skills, with training and support.

Qualifications

• NSW RoSA or equivalent.
• Willingness to enrol in a Certificate IV in Local Government (Regulatory Services) or relevant qualification.
• Knowledge of animal handling and interest in Local Government compliance.
• Effective oral and written communication skills.
• Well-developed public relations and customer service skills.
• Genuine interest in animal welfare.
• Ability to participate in on-call and weekend work roster.
• Computer skills: data entry, word processing and spreadsheets.
• High level attention to detail.

Responsibilities

• Respond to community enquiries and assist with animal control matters.
• Care for animals in Council’s pound and support regulatory inspections.
• Assist with investigations, customer service and record keeping.

Skills

Animal handling

Communication skills

Public relations

Customer service

On-call availability

Data entry/Spreadsheet

Attention to detail

Education

NSW RoSA or equivalent

Certificate IV in Local Government (Regulatory Services) enrolment

Job description

Traineeship, Casual/Temporary, Full time

Temporary Full-Time (35 hours per week) – 24 month contract

The role:

Start your career in local government with a role where every day brings something different. As a Trainee Compliance Officer with Upper Hunter Shire Council, you’ll learn from experienced officers, build practical skills and work towards a Certificate IV in Local Government (Regulatory Services).

You’ll help respond to community enquiries, care for animals in Council’s pound, and assist with animal control matters and regulatory inspections across the Upper Hunter Shire. With training and support, you’ll gain experience in investigations, customer service and record keeping while helping Council deliver services that matter to the community

What we need from you:

• NSW Record of School Achievement (RoSA) or equivalent.


• Willingness to enrol in a Certificate IV in Local Government (Regulatory Services) or relevant qualification, along with knowledge of animal handling and an interest in Local Government compliance.


• Ability to handle animals with a willingness to develop skills with all types of animals including, but not limited to, dogs, cats, horses and cattle.


• Effective oral and written communication skills and sound mathematical skills.


• Well-developed public relations and customer service skills.


• A genuine interest in animal welfare.


• Ability and willingness to participate in an on-call and weekend work roster (when required).


• Computer skills, particularly data entry, word processing and spreadsheet skills.


• High level attention to detail.

What’s on Offer:

• $625.80 to $985.60 per 35 hour week (depending on level of school completion) + 12% super and the opportunity for salary progression


• 20 days paid annual leave every year and sick leave entitlements.


• Access to training and development opportunities


• Access to long service leave after 5 years of continuous service


• Salary sacrifice options


• Access to flexi-time system with 1 day accrued every 3 weeks

About us:

Council is a progressive and caring organisation where all our employees work together to deliver quality services to support our community. We strive to make a difference and add value to the lives of our community. Everything we do is underpinned by the values of the organisation and staff, which are being honest, open and accountable, having mutual respect for all people and cultures, ensuring we deliver on our commitments, providing efficient, effective and reliable services to ensure staff and community safety and to provide improved environmental responsibility.

Located in the picturesque Upper Hunter, our shire encompasses the townships of Merriwa, Murrurundi, Aberdeen and Scone. All great places to live and work, come and see for yourself!

Enquiries and Further Information

Give Matt Clarkson (Manager Planning, Building & Regulatory) a call on 02 6540 0*** or e-mail **@upperhunter.nsw.gov.au to discuss this opportunity.

We welcome candidates from all backgrounds and value diversity and inclusion in our workplace. We encourage all applicants, including Aboriginal and Torres Strait Islander people, people with disability, LGBTIQ and culturally diverse communities to join Council.

Council will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via **@upperhunter.nsw.gov.au or 02 65401*** to discuss.