Community Engagement Officer

City of Wagga Wagga; Wagga Wagga; On-site; AUD 95,000 - 114,000; Full time

Benefits offered by this job

Flexible working hours

Training & development opportunities

Job summary

The City of Wagga Wagga is seeking a Community Engagement Officer to strengthen the link between Council and residents, ensuring meaningful opportunities to contribute to city decisions and projects. You will lead the community engagement framework, support project teams, and help build a collaborative engagement culture across the organisation.

You will liaise with staff, foster open relationships, and contribute to ongoing engagement initiatives that shape the future of our city, with a focus

Qualifications

• Experience in client or customer support and management.
• Experience with the IAP2 engagement framework.
• Proficiency in Microsoft Office and related software.
• Highly developed communication and interpersonal skills.
• Solid time management and planning abilities.

Responsibilities

• Ensure Council’s community engagement framework is adopted and enacted across the organisation.
• Lead development of a community engagement culture within the organisation.
• Support project staff in undertaking community engagement on issues and projects.
• Build open and positive relationships to coordinate community information.

Skills

Customer service

IAP2 framework

MS Office proficiency

Communication skills

Time management

Education

Tertiary qualification in Journalism / Marketing / Communications / Public Relations

Tools

Microsoft Office

Job description

Are you looking for a position that allows you to make use of your innovative skills to develop and implement effective community engagement strategies? If so, we encourage you to apply for this exciting opportunity.

What We Will Offer You

• Remuneration of $3,663.70 gross per fortnight with the opportunity to progress to $4,396.44 gross per fortnight + superannuation (12%).
• Access to Councils Flexible Working Hours Agreement.
• The opportunity to contribute to meaningful projects and initiatives that make a difference in our community.
• Ongoing training and development opportunities.

Your New Role

This is an exciting opportunity to play a key role in strengthening the connection between Council and our community, ensuring residents have meaningful opportunities to contribute to decisions, projects and initiatives that shape the future of our city.

As the Community Engagement Officer you will be responsible for ensuring Council’s community engagement framework is adopted and enacted across the organisation, playing a lead role in the ongoing development of a community engagement culture within the organisation, supporting project staff in undertaking community engagement on issues and projects as operationally required and building open and positive relationships across the organisation to enable the productions and coordination of community information.

What You Will Need To Succeed

• Tertiary qualifications in Journalism, Marketing, Communications and/or Public Relations or alternatively relevant demonstrated experience;
• Experience in client or customer support and management;
• Experience in utilising the IAP2 engagement framework;
• Proficiency in the use of Microsoft Office, particularly in Word, PowerPoint and other relevant software packages such; and
• Highly developed communication and interpersonal skills as well as solid time management and planning skills.

If you believe you have a strong work ethic and an enthusiastic attitude to learning and don’t hold relevant qualifications, don’t be discouraged from applying. This position can be a growth opportunity for the right candidate. Lower levels of responsibility would be associated with this role and this will align with the remuneration.

Use of Artificial Intelligence (AI)

Council acknowledges that applicants may use AI tools to assist with preparing their application. If you do, please ensure your application reflects your own skills and experience. Candidates progressing through the recruitment process should be prepared to discuss and expand on all aspects of their application, including their responses to the focus questions.

What’s next?

Applications close Sunday, 15 November 2026 at 11.59pm AEDST with interviews to be held in the week commencing Monday, 23 November 2026.

We encourage shortlisted candidates to attend interviews in person where possible. If you are unable to do so, please let us know in your application and we will work with you to discuss suitable arrangements.

If you are interested in this role and would like more information, please contact Michael Casey, Communications & Engagement Coordinator on 02 6926 9268.

For more information and to apply, please visit https://wagga.pulsesoftware.com/Pulse/jobs.

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life. This includes women, men, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with a disability, veterans, sexually and gender diverse people, people with lived experience and people of all ages.