Community Enforcement Officer

Council Jobs; Fairfield; On-site; AUD 81,000 - 95,000; Full time

Benefits offered by this job

12% superannuation

25 days annual leave

Long service leave

Uniform provided

Work phone

Company vehicle leaseback

Job summary

Fairfield City Council is seeking a motivated Community Enforcement Officer to join the Community Regulatory Services division on a permanent full-time basis. The role involves enforcing companion animals, parking rules, and investigating breaches with integrity and impartiality. You'll work a 9-day fortnight roster, with shifts 5am–10pm, and receive a base salary of $80,758 p.a.

plus performance-based progression to $94,595 p.a. and 12% superannuation.

Qualifications

• Understanding of responsibilities to administer the Companion Animals Act, Local Government Act, Road Rules and related legislation.
• Qualifications in Regulatory Services or extensive job-related experience in a regulatory field.
• Strong communication skills with ability to handle conflict in sensitive situations.
• Ability to provide quality customer service and represent Council professionally.
• Awareness of privacy laws when handling confidential information.

Responsibilities

• Enforce Companion Animals Act, Local Government Act, Road Rules and related policies.
• Issue infringement notices, Council Orders or Court attendance notices as required.
• Conduct complex investigations and contribute to risk management reporting.
• Liaise with customers and stakeholders, maintaining impartiality and integrity.

Skills

Regulatory compliance

Communication

Customer service

Privacy laws

Office software

Regulatory staff accreditation

Education

Regulatory Services qualification

Tools

Word processing

Email

Internet

Job description

An exciting opportunity exists for motivated and highly experienced self-starters to join the multi tasked Community Enforcement branch within Council’s Community Regulatory Services division.

As a delegated Community Enforcement Officer, you will be experienced and confident in companion animal capturing and handling, parking enforcement and undertaking complex investigations associated with the duties and responsibilities of Council. This is achieved through effective detection, and resolution of matters by way of issuing penalty infringement notices, Council Orders or Court attendance notices pertaining to breaches of Legislation, Codes, or local Council Policy.

The position reports matters affecting Councils risk management and public liability to Council, customers, and stakeholders. All Enforcement Officers are always to act with integrity, impartiality, and compassion in the provision of prompt quality service.

ABOUT YOU

• Have an in-depth understanding of the responsibilities of Council in relation to the administration and enforcement of the Companion Animals Act, Local Government Act, Road Rules, and other relevant legislation.
• Hold relevant qualifications in Regulatory Services or have extensive job-related experience in an appropriate field.
• Have great communication skills with proven ability to deal with conflict in sensitive situations.
• Foster quality customer service and able represent Council in a professional manner.
• Understanding of privacy laws in the use of confidential and sensitive information.
• Experience in using office-based software such as word processing programs, e-mail, and internet to assist with written communications for reporting.
• NSW Microchip Implanter accreditation would be highly regarded – however not essential.

WHAT WE OFFER

• Permanent full-time position, 9 day fortnightly rotating roster with working hours ranging from 5am to 10pm, Monday – Sunday.
• Grade 4 base salary starting at $80,758 p.a.
• Annual performance-based appraisal system to work towards base salary $94,595 p.a.
• Shift penalty for rostered weekend work of 50% for Saturday (time plus half) and 100% for Sunday (double time) on top of the base salary pay.
• Employer contribution 12% superannuation.
• 25 days of annual leave, 10 days sick leave and 5 days My Leave per year.
• Access long service leave after 5 years of continuous employment.
• Dual cabin utility leaseback vehicle is available for work and personal use.
• Full uniform and work-related mobile telephone are provided.

FURTHER CONTACTS

Enquiries regarding the position should be directed to the Team Leader Community Regulatory Services, Mr Jacob George on 9725 0409. The Position Description is available on Councils website.

CLOSING DATE

11:59PM pm Sunday 15 November 2026

Applicants must hold a current and valid Working with Children certificate, be prepared to undergo a criminal history check and medical examination at Council's expense.

Fairfield City Council is a smoke-free workplace and is an EEO employer.

Applicants must also have the right to work in Australia.