Community-Driven Hardware Store Manager

Petstock Group; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Mitre 10 Cohuna is seeking an Experienced Store Manager to lead a busy rural hardware store with a strong community focus. You will drive sales, manage stock and operations, and develop a high‑performing team while maintaining exceptional customer service.

You will oversee inventory, merchandising, and daily store performance, ensuring safety, compliance, and profitability across the business. A hands‑on leader who fosters relationships with customers and staff is ideal for this role.

Qualifications

• Proven retail store leadership experience.
• Experience delivering excellent customer service in a busy store.
• Strong inventory control, stock take, and product availability.

Responsibilities

• Lead a customer-first culture across the store.
• Drive exceptional customer experiences and community relationships.
• Oversee stock control, merchandising, and store presentation.
• Manage store P&L, budgets, wages, and expenses.
• Recruit, train, and develop team members.
• Ensure safe, compliant, and efficient store operations.

Skills

People leadership

Customer service

Inventory management

P&L management

Budgets & wages

Sales & profitability

Job description

Mitre 10 Cohuna is seeking an Experienced Store Manager to lead a busy rural hardware store with a strong community focus. You will drive sales, manage stock and operations, and develop a high‑performing team while maintaining exceptional customer service.

You will oversee inventory, merchandising, and daily store performance, ensuring safety, compliance, and profitability across the business. A hands‑on leader who fosters relationships with customers and staff is ideal for this role.