Community Care Scheduling Specialist

UnitingCare Queensland; Innisfail; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Superannuation

Not-for-profit salary packaging

Employee discounts

Job summary

BlueCare in Innisfail is seeking an Administration / Scheduling Officer to support neighbourhood teams and ensure efficient operations. You will be the first point of contact for customers and help coordinate rostering, appointments and documentation.

This permanent full-time role offers $33.22 per hour plus super, not-for-profit salary packaging and staff discounts. Strong MS Office and database skills, plus excellent communication, time management and a can-do attitude are essential.

Qualifications

• Effective verbal and written communication skills.
• Experience in rostering/scheduling - Highly regarded.
• Good time-management and ability to prioritise your workload.
• Good knowledge and experience with MS Office and database applications.
• Confidence with smartphones and digital devices or willingness to learn.

Responsibilities

• Supporting and coordinating different teams within each neighbourhood.
• Be the first point of contact for internal and external customers - via phone, email and in person.
• Manage requests, concerns and inquiries.
• Rostering and scheduling support for the neighbourhood.
• Creation of correspondence and documentation as requested.
• Efficiently organise appointments, diaries, travel and meeting/workshop preparatory arrangements.
• Monitor, order and distribute office supplies and arrange for the maintenance/repair of office equipment.
• Ensure the integrity and accuracy of information in financial, human resource and other BlueCare systems and databases.
• Use mainstream software including the Microsoft Office Suite and database applications (Intermediate - Advanced skills required).
• Assist senior staff with special projects as required.

Skills

Verbal communication

Written communication

Time management

Prioritisation

Customer service

Tools

MS Office

Database apps

Smart devices

Job description

BlueCare in Innisfail is seeking an Administration / Scheduling Officer to support neighbourhood teams and ensure efficient operations. You will be the first point of contact for customers and help coordinate rostering, appointments and documentation.

This permanent full-time role offers $33.22 per hour plus super, not-for-profit salary packaging and staff discounts. Strong MS Office and database skills, plus excellent communication, time management and a can-do attitude are essential.