Community Assistant

Tasmania; Canberra; Hybride; AUD 34 000 - 44 000; Temps partiel

Résumé du poste

Accolade on Moore St in Canberra is seeking enthusiastic resident advisors for a casual on-campus role. You will support the property management team with leasing, marketing, events, and strong customer service to create a vibrant student community.

Responsibilities include resident communication, tours, move-in/out processes, and coordinating events. You will be a friendly on-site contact, assisting residents and collaborating with the team to achieve occupancy and retention goals.

Qualifications

• Strong communication skills across in-person, phone, and online channels.
• Able to work collaboratively with a team and take ownership when needed.
• Organised, adaptable, proactive with multitasking in a fast-paced environment.

Responsabilités

• Support leasing and property management with daily admin and resident communications.
• Assist with property tours (virtual and in-person) and guide applicants through the process.
• Coordinate move-in/move-out to ensure a smooth resident experience.

Connaissances

Communication

Team player

Organised

Proactive

Positive energy

Cultural awareness

Creative & detail-oriented

Description du poste

Job Description

The team at Accolade on Moore St in Canberra is looking for enthusiastic resident advisors to join us on a casual basis, supporting a range of activities across our thriving student accommodation community., The Community Assistant supports the property management team in achieving occupancy and retention goals by assisting with leasing, marketing, event coordination, and customer service. You'll contribute to community initiatives, support daily operations, and help ensure our residents have a rewarding and engaging living experience.,

• Support the leasing and property management team with day-to-day administrative and customer service tasks, including resident communication, document preparation, and payment coordination.
• Assist with leasing activities such as responding to enquiries, conducting property tours (virtual and in-person), and helping prospective residents through the application process.
• Help coordinate move-in and move-out processes to ensure a smooth resident experience.
• Contribute to marketing and community engagement by supporting on-campus outreach and promoting events and initiatives.
• Assist with planning and delivering resident events and programs to build a vibrant, connected community.
• Act as a friendly, reliable point of contact for residents, responding promptly and professionally to questions, concerns, and after-hours issues when on call.

About the Employer

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

About the Candidate

You're a friendly, confident communicator who enjoys connecting with people and creating a welcoming community atmosphere. You take pride in helping others and bring enthusiasm, initiative, and a can-do attitude to everything you do.

As this role requires you to live on campus, you'll be an active and approachable member of the community, someone who residents can rely on for support, guidance, and a positive presence around the property.

• You have great communication skills - whether chatting face-to-face, over the phone, or online, you know how to make people feel heard and supported.
• You're a team player who enjoys working with others but can also take ownership and work independently when needed.
• You're organised, adaptable, and proactive, with the ability to juggle multiple tasks in a fast-paced environment.
• You bring a positive energy and genuine enthusiasm for delivering an exceptional experience to residents and colleagues.
• You have strong cultural awareness and communicate effectively with people from diverse backgrounds.
• You're creative and detail-oriented, with a natural ability to solve problems and stay calm under pressure.

If you're looking for a role where you can contribute to a vibrant residential community, grow your skills, and help others feel at home, we'd love to hear from you!