Assistant Community Manager

Stockland; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

Stockland Halcyon Communities in Victoria is seeking an Assistant Community Manager to support day-to-day operations across our large over-55s communities, delivering connection and practical assistance to homeowners.

You’ll handle enquiries, welcome new homeowners, assist with events, room bookings, maintenance requests and incident reporting, while providing clear communications and hands-on teamwork across multiple locations.

Qualifications

• Experience in administration, community services, or events.
• Excellent written and verbal communication.
• Strong organisational skills and attention to detail.

Responsibilities

• Support daily operations for Stockland Halcyon communities
• Assist homeowners with enquiries and community needs
• Welcome new homeowners, including move-in day handovers
• Support Community Managers with events and activities
• Provide admin support to operations and communications
• Manage room bookings, maintenance requests, incident reporting

Skills

Customer service

Relationship building

Administration

MS Office

Communication skills

Tools

Microsoft Office

Job description

The Opportunity

Join us in shaping a better future for people, communities, and Australians.

Assist build places people love to live with Stockland Halcyon Communities.

In this dynamic role, you will support our vibrant over 55s lifestyle communities in Victoria, bringing connection, care and support to homeowners each day. You'll work across multiple communities (Berwick, Clyde, Armstrong Creek & Craigieburn), providing admin support to Community Managers along with cover/relief work at each community, when required, so a reliable vehicle and willingness to travel from time to time, is essential (kilometre reimbursement is provided).

A warm and community-minded Assistant Community Manager with exceptional administration skills, outstanding attention to detail and a passion for supporting homeowners and building positive relationships.

What You’ll Do

• Support daily operations for Australia’s largest over 55’s Stockland Halcyon communities
• Assist home owners with enquiries and community needs
• Welcome new home owners, including meetings, presentations and move in day handovers
• Support Community Managers with community events & activities
• Provide administrative support to Community operations & communications (such as newsletters, notifications, flyers)
• Manage room bookings, maintenance requests, incident reporting
• Contribute to a positive, team focused community experience, willing to be hands-on

About You

You’re passionate about creating positive community experiences and thrive in environments where people and connection are at the centre. You’re looking for a role that offers variety and the opportunity to make a meaningful difference every day.

Experience & Skills That Count

• Strong customer service and relationship building skills
• Experience in community services, events, operations or administration
• Excellent written, verbal and interpersonal communication skills
• Strong organisational skills with attention to detail
• Confident using Microsoft Office and adapting to new systems

The Right Mindset

• Warm, approachable and community first
• Proactive, positive and solutions focused
• Enjoys variety and working across multiple locations

The Stockland Proposition

We’re a community: a supportive, empowered team that works as one to create better places and experiences for everyone, including ourselves. We’re committed to building an inclusive workplace where diverse perspectives are welcomed, and everyone feels a genuine sense of belonging.

If you need adjustments during the recruitment process, just let us know.