Community Admin & Data Support Officer (Part-Time)

Monash University; Geelong; On-site; AUD 68,000 - 84,000; Part time

Job summary

City of Geelong is seeking an organised administration professional to support data entry, permit processing and reporting. You will respond to public enquiries and manage the customer inbox while collaborating with multiple departments to ensure timely, accurate service.

The role involves working across the unit in a busy environment with a focus on delivering high-quality service and building strong community relationships.

Qualifications

• Experience in an administration role.
• Strong literacy and numeracy; ability to prepare basic reports.
• Excellent customer service skills and clear communication.

Responsibilities

• Handle high-volume data entry and processing of permits and applications.
• Prepare internal reports and respond to phone enquiries.
• Manage customer enquiry inbox and act as a point of contact for the public.
• Collaborate with departments to ensure enquiries and applications are processed efficiently.

Skills

Data entry

Customer service

Administration

Reporting

Job description

City of Geelong is seeking an organised administration professional to support data entry, permit processing and reporting. You will respond to public enquiries and manage the customer inbox while collaborating with multiple departments to ensure timely, accurate service.

The role involves working across the unit in a busy environment with a focus on delivering high-quality service and building strong community relationships.