Paediatric Outpatients Admin Officer — Part-Time

Colac Area Health; Geelong; On-site; AUD 28,000 - 36,000; Part time

Job summary

Barwon Health is seeking an Administration Officer (Grade 1) for Paediatric Outpatients in Geelong. This permanent part-time role (27 hours per fortnight) focuses on delivering client-centered administration, reception duties, and data entry to support the multidisciplinary paediatric team.

You will welcome families, manage phone and in-person inquiries, and operate within Barwon Health IT systems with attention to confidentiality and accuracy.

Qualifications

• Experience in busy consumer-focused environment.
• Experience in customer service.
• Ability to learn specialist programs used within paediatric outpatient department.
• Team-focused approach.
• Able to work rostered shifts across Barwon Health locations.

Responsibilities

• Provide prompt, equitable and accurate customer service in a professional, courteous and helpful manner.
• Utilise Barwon Health IT systems with accurate patient-related documentation; data entry and reporting compliance.
• Establish and maintain effective communication within a multidisciplinary team.
• Provide accurate data entry in compliance with reporting standards.
• Undertake special projects or reports as required by the manager.

Skills

Customer service

Data entry

Computer literacy

Teamwork

Rostered shifts

Job description

Barwon Health is seeking an Administration Officer (Grade 1) for Paediatric Outpatients in Geelong. This permanent part-time role (27 hours per fortnight) focuses on delivering client-centered administration, reception duties, and data entry to support the multidisciplinary paediatric team.

You will welcome families, manage phone and in-person inquiries, and operate within Barwon Health IT systems with attention to confidentiality and accuracy.