Communication & Change Specialist

Pinpoint Talent; Brisbane; On-site; AUD 70,000 - 110,000; Full time

Job summary

Pinpoint Talent is seeking a skilled Change & Communications Specialist to support a significant business and technology transformation within a Queensland Government environment. The role focuses on developing, coordinating and delivering clear, consistent communications to support organisational change.

You will translate complex project information into meaningful messaging that keeps employees informed, engaged, and prepared for upcoming changes.

Qualifications

• Demonstrated experience in Change Communications or similar role supporting business/tech transformation.
• Strong written communication to tailor messages for varied audiences.
• Proven ability to develop and deliver communication plans and materials.
• Experience translating complex information into clear messaging for employees and stakeholders.
• Excellent stakeholder engagement and relationship management skills.
• Experience preparing executive communications, newsletters, FAQs and updates.
• Ability to manage multiple deliverables and deadlines.
• Highly organised, proactive and detail oriented with strong editing skills.

Responsibilities

• Develop and deliver communication plans and messaging to support change initiatives.
• Create engaging and audience-appropriate communications across multiple channels.
• Translate complex information into accessible messages for employees and stakeholders.
• Draft and coordinate newsletters, email updates, executive communications, FAQs and presentations.
• Develop key messages, schedules and stakeholder engagement materials.
• Collaborate with project managers, change leads and senior stakeholders to ensure consistent messaging.
• Coordinate activities aligned with milestones and organisation changes.
• Identify communication needs across stakeholder groups and tailor messaging accordingly.
• Support employee engagement activities, briefings and information sessions.
• Monitor effectiveness and feedback to improve engagement and awareness.
• Ensure communications are accurate, timely and aligned with branding.

Skills

Change communications

Communication plans

Stakeholder engagement

Executive communications

Content creation

Project coordination

Editing and proofreading

Cross-functional collaboration

Job description

Pinpoint Talent are seeking a skilled Change & Communications Specialist to support a significant business and technology transformation initiative within a Queensland Government environment.

The role will have a strong focus on developing, coordinating and delivering clear, consistent and engaging communications to support organisational change. Working closely with project teams, business stakeholders and leadership, you will translate complex project information into meaningful messaging that keeps employees informed, engaged and prepared for upcoming changes.

This is a hands-on communications-focused role suited to someone who can develop communication strategies, create engaging content and deliver targeted messaging across a diverse stakeholder group.

Key Responsibilities

• Develop and deliver communication plans and messaging to support project and organisational change initiatives.
• Create clear, engaging and audience-appropriate communications across multiple channels.
• Translate complex technical and business information into accessible messaging for employees and stakeholders.
• Draft and coordinate newsletters, email updates, executive communications, FAQs, presentations, intranet content and other communication materials.
• Develop key messages, communication schedules and stakeholder engagement materials.
• Work closely with project managers, change leads, subject matter experts and senior stakeholders to ensure consistent messaging.
• Coordinate communication activities aligned with key project milestones, implementation dates and organisational changes.
• Identify communication needs across different stakeholder groups and tailor messaging accordingly.
• Support the delivery of employee engagement activities, briefings, workshops and information sessions.
• Monitor communication effectiveness and stakeholder feedback, identifying opportunities to improve engagement and awareness.
• Ensure communications are accurate, timely, consistent and aligned with organisational messaging and branding.

Pinpoint Talent are seeking a skilled Change & Communications Specialist to support a significant business and technology transformation initiative within a Queensland Government environment.

The role will have a strong focus on developing, coordinating and delivering clear, consistent and engaging communications to support organisational change. Working closely with project teams, business stakeholders and leadership, you will translate complex project information into meaningful messaging that keeps employees informed, engaged and prepared for upcoming changes.

This is a hands-on communications-focused role suited to someone who can develop communication strategies, create engaging content and deliver targeted messaging across a diverse stakeholder group.

Key Responsibilities

• Develop and deliver communication plans and messaging to support project and organisational change initiatives.
• Create clear, engaging and audience-appropriate communications across multiple channels.
• Translate complex technical and business information into accessible messaging for employees and stakeholders.
• Draft and coordinate newsletters, email updates, executive communications, FAQs, presentations, intranet content and other communication materials.
• Develop key messages, communication schedules and stakeholder engagement materials.
• Work closely with project managers, change leads, subject matter experts and senior stakeholders to ensure consistent messaging.
• Coordinate communication activities aligned with key project milestones, implementation dates and organisational changes.
• Identify communication needs across different stakeholder groups and tailor messaging accordingly.
• Support the delivery of employee engagement activities, briefings, workshops and information sessions.
• Monitor communication effectiveness and stakeholder feedback, identifying opportunities to improve engagement and awareness.
• Ensure communications are accurate, timely, consistent and aligned with organisational messaging and branding.

Skills & Experience

• Demonstrated experience in a Change Communications, Communications Specialist or similar role supporting business or technology transformation.
• Strong written communication skills, with the ability to develop clear, concise and engaging messaging for different audiences.
• Proven experience developing and delivering communication plans and communication materials.
• Experience translating complex project, technical or business information into easy-to-understand communications.
• Strong stakeholder engagement and relationship management skills.
• Experience preparing executive-level communications, presentations, newsletters, FAQs and employee updates.
• Ability to manage multiple communication deliverables and competing deadlines.
• Highly organised, proactive and detail-oriented, with strong editing and proofreading capabilities.
• Ability to work collaboratively within multidisciplinary project teams.

Desirable

• Previous experience within Queensland Government or another public sector environment.
• Experience supporting large-scale business transformation, technology implementation
• Understanding of organisational change management principles and methodologies.
• Experience using internal communication platforms, intranet tools and digital communication channels.
• Relevant qualifications in Communications, Public Relations, Change Management or a related discipline.