Coastal Caravan Park Attendant — Housekeeping & Reception (Flexible Hours)

Great Ocean Road Coast and Parks Authority; Lorne; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Beachfront location

Flexible casual employment

Job summary

Great Ocean Road Coast and Parks Authority is seeking enthusiastic Caravan Park Attendants to join the team at Lorne Foreshore Caravan Park. This hands-on, customer-focused role supports the housekeeping team with cleaning duties throughout the park, including cabins and amenity blocks, with potential shifts in reception.

You'll work indoors and outdoors, welcome guests, assist with bookings and enquiries, and may do some evening cleaning during peak summer.

Qualifications

• Customer service experience in hospitality, tourism, accommodation or retail.
• Confidence interacting with guests from a wide range of backgrounds.
• Experience in cleaning and maintaining facilities to a high standard.
• Willingness to perform cabin and amenity block cleaning duties.
• Practical skills in grounds maintenance and outdoor work.
• Basic maintenance or handyman skills.
• Strong communication and teamwork skills.
• Good organisation and time management abilities.
• A proactive and positive approach to work.

Responsibilities

• Clean and maintain cabins, amenity blocks, camp kitchens, offices and other park facilities.
• Complete general housekeeping tasks including vacuuming, mopping, laundry, rubbish removal and bed making.
• Assist with stock handling, rubbish collection and maintaining safe, clean and functional facilities.
• Welcome guests and provide friendly, professional customer service.
• Assist with reception duties, including bookings, enquiries and reservations.
• Respond to guest requests and elevate issues when required.
• Undertake basic maintenance and handyman tasks, on occasion.
• Contribute to a positive team environment and help ensure a high standard of guest satisfaction.

Skills

Customer service

Guest interaction

Cleaning

Cabin cleaning

Grounds maintenance

Basic maintenance

Communication

Time management

Teamwork

Proactive attitude

Education

Australian Driver's Licence

Working with Children Check

National Police Check

First Aid Certificate

Tools

RMS booking system

Job description

Great Ocean Road Coast and Parks Authority is seeking enthusiastic Caravan Park Attendants to join the team at Lorne Foreshore Caravan Park. This hands-on, customer-focused role supports the housekeeping team with cleaning duties throughout the park, including cabins and amenity blocks, with potential shifts in reception.

You'll work indoors and outdoors, welcome guests, assist with bookings and enquiries, and may do some evening cleaning during peak summer.