CMDB & IT Asset Steward for Enterprise IT

Talent; Melbourne; Presencial; AUD 90 000 - 130 000; Tempo integral

Resumo da oferta

Talent in Sydney and Melbourne is seeking an experienced CMDB & IT Asset Management Analyst to join the IT Service Management team. This hands‑on role focuses on CMDB accuracy, asset records, audits and continual improvement across enterprise environments.

You will collaborate with technical teams, customers and suppliers to ensure assets and configuration items are recorded and managed through their lifecycle, with emphasis on data quality and governance.

Qualificações

• Minimum 2 years’ experience in ITIL Configuration Management, CMDB administration or IT Asset Management within a medium-to-large IT environment.
• Hands-on experience maintaining CMDB records and managing Configuration Items (CIs).
• Sound understanding of IT asset lifecycles, configuration management and ITIL processes.
• Experience with CMDB data quality, reporting, reconciliation and audits.
• Strong Microsoft Excel, Word and Visio skills.
• ITIL Foundation certification (v3 or later).
• Relevant tertiary qualification in IT Management, Business Management or a related field.

Responsabilidades

• Maintain and update CMDB records, Configuration Items (CIs) and IT asset registers.
• Ensure accuracy, completeness and integrity of configuration and asset data.
• Manage hardware and software asset records, including licences and supporting documentation.
• Conduct CMDB audits, data validation and reconciliation activities.
• Support Configuration Management processes in accordance with ITIL best practices.
• Produce CMDB health reports, asset inventories, KPIs and compliance documentation.
• Identify data quality issues and support continuous process improvements.
• Collaborate with internal teams, customers and suppliers to maintain accurate configuration information.

Conhecimentos

ITIL knowledge

Configuration management

Asset management

Analytical skills

Stakeholder engagement

Formação académica

ITIL Foundation certification

Tertiary qualification in IT/Business

Ferramentas

ServiceNow ITSM

Discovery

Service Mapping

Power BI

SCOM

Nagios

ScienceLogic

Azure

AWS

GCP

BMC ITSM

Descrição da oferta de emprego

Talent in Sydney and Melbourne is seeking an experienced CMDB & IT Asset Management Analyst to join the IT Service Management team. This hands‑on role focuses on CMDB accuracy, asset records, audits and continual improvement across enterprise environments.

You will collaborate with technical teams, customers and suppliers to ensure assets and configuration items are recorded and managed through their lifecycle, with emphasis on data quality and governance.