Club Venue Manager | Lead Team & Guest Experience

Canada Bay Club; Sydney; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Free uniform

Free parking

Staff recognition

Team celebrations

Milestone awards

Job summary

Canada Bay Club is seeking a Full-Time Venue Manager (Duty Manager) to lead daily club operations and drive exceptional member and guest experiences at our Five Dock sites in New South Wales. You will work within a collaborative team focused on strong customer service and compliant operations.

The role requires leadership, 2–3 years in a duty manager position (club experience preferred), and necessary RSA/RCG qualifications.

Qualifications

• Tertiary hospitality management qualification or equivalent experience.
• 2–3 years in a Duty Manager role, ideally in a Club environment.
• Strong leadership and interpersonal skills.
• RSA/RCG with Advanced RCG qualifications.
• Australian National Police Check.
• TAB Compliance, Senior First Aid & Food Safety Supervisor certificates.

Responsibilities

• Oversee day-to-day club operations.
• Ensure compliance with the Registered Clubs Act, Liquor Act, WHS Act, AML/CTF & RSA/RCG legislation.
• Fulfil Responsible Gaming Officer responsibilities with harm minimisation.
• Lead, coach and appraise staff in line with policy and procedures.
• Champion our culture and contribute to meetings.

Skills

Leadership

Interpersonal skills

Communication

Decision making

Customer service

Education

Tertiary Hospitality Management qualification

Job description

Canada Bay Club is seeking a Full-Time Venue Manager (Duty Manager) to lead daily club operations and drive exceptional member and guest experiences at our Five Dock sites in New South Wales. You will work within a collaborative team focused on strong customer service and compliant operations.

The role requires leadership, 2–3 years in a duty manager position (club experience preferred), and necessary RSA/RCG qualifications.