Duty Manager | Club Operations Lead — Flexible Hours

Next Gen Health & Lifestyle Clubs; Ryde; On-site; AUD 70,000 - 90,000; Full time

Job summary

Next Gen Health & Lifestyle Clubs in NSW seeks a Duty Manager to lead daily operations and deliver an exceptional member experience. You will oversee teams, ensure facility standards across pools, change areas, and amenities, and drive service excellence.

Flexible hours and weekend availability are required, with proof of right to work in Australia at interview. Current First Aid, RSA, and lifeguard qualifications are essential.

Qualifications

• Experience delivering premium customer service.
• Natural leadership and organised qualities.
• Strong interest and passion for health & fitness industry.
• Adequate financial skills.
• Previous experience in food and beverage.
• Operational experience.
• Current qualifications in Senior First Aid, RSA and Pool Life Guard.
• Must be well presented.

Responsibilities

• Exceed member expectations and maintain high service standards.
• Ensure cleanliness of change rooms, steam, sauna areas and pool surrounds.
• Take pool chemical tests and monitor auto chemical controllers.
• Ensure efficient operations across the Club.
• Manage opening and closing of the Club.
• Provide leadership, motivation and innovation to teams.
• Deliver operational support to all departments including Reception, Food & Beverage, Maintenance, Crèche, Gym, Pool and Sales.
• Guarantee overall cleanliness and exceptional presentation of the building.

Skills

Leadership

Customer service

Organised

Financial skills

Operational experience

Health & fitness interest

Education

Senior First Aid

RSA

Pool Life Guard

Job description

Next Gen Health & Lifestyle Clubs in NSW seeks a Duty Manager to lead daily operations and deliver an exceptional member experience. You will oversee teams, ensure facility standards across pools, change areas, and amenities, and drive service excellence.

Flexible hours and weekend availability are required, with proof of right to work in Australia at interview. Current First Aid, RSA, and lifeguard qualifications are essential.