Club Manager: Lead Operations & Member Experience

C.ex Group; Woolgoolga; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Senior leadership role

Supportive Board and team

Remuneration aligned with experience

Career development opportunities

Job summary

C.ex Group is seeking an experienced Club Manager to oversee a mid-sized NSW club’s day-to-day operations and member-focused services. You will lead the team, manage financials, and ensure safety, compliance and quality across all facilities.

Reporting to the Group General Manager, you’ll drive guest experiences, member engagement and operational performance while upholding governance standards. A commercially minded hospitality leader is ideal for this opportunity.

Qualifications

• Proven management experience in a registered club, hotel, hospitality or comparable venue.
• Strong financial, commercial and people-management capability.
• Sound knowledge of NSW liquor, gaming, work health and safety, and RSA/RCG obligations.
• Excellent communication, problem-solving and stakeholder-management skills.
• Ability to work flexible hours when required.

Responsibilities

• Lead daily operations across hospitality, gaming, functions, entertainment and member services.
• Recruit, develop and motivate a customer-focused team.
• Drive revenue through promotions, events and member engagement.
• Maintain high standards of service, presentation, food safety and workplace safety.
• Ensure compliance with NSW liquor and gaming laws and club policies.
• Manage suppliers, licences, maintenance and facility presentation.
• Provide clear reports and practical recommendations for the Board.

Skills

Management experience

Financial management

Regulatory knowledge

Stakeholder management

Flexible hours

RSA/RCG certification

Education

Hospitality/Business/Management qualifications

Job description

C.ex Group is seeking an experienced Club Manager to oversee a mid-sized NSW club’s day-to-day operations and member-focused services. You will lead the team, manage financials, and ensure safety, compliance and quality across all facilities.

Reporting to the Group General Manager, you’ll drive guest experiences, member engagement and operational performance while upholding governance standards. A commercially minded hospitality leader is ideal for this opportunity.