Club Host & Rewards Concierge

Crown Resorts Limited; Western Australia; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Career development and learning

Employee discounts and benefits

Supportive and inclusive team culture

Be part of one of Perth's leading娱乐娱乐

Job summary

Crown Perth is seeking friendly, energetic Club Hosts to join our Gaming Machines team. As a Club Host, you will be the face of Crown Rewards, assisting guests with memberships, promotions, sales and general enquiries while delivering exceptional service across the casino floor.

The role includes supporting Crown Rewards, recruiting new loyalty members, assisting with promotions, processing transactions and providing outstanding guest service.

Qualifications

• Strong customer service experience.
• Excellent communication and interpersonal skills.
• Confidence engaging with a diverse range of guests.
• Cash handling and computer skills.
• A positive, team-focused attitude.
• Ability to work in a dynamic and fast-paced environment.

Responsibilities

• Assist guests with Crown Rewards memberships, promotions, sales and general enquiries while delivering exceptional service on the casino floor.
• Support Crown Rewards, recruit new loyalty members, assist with promotions, process transactions and provide outstanding guest service.

Skills

Customer service

Communication

Interpersonal skills

Cash handling

Team player

Adaptability

Tools

Computer skills

Job description

Crown Perth is seeking friendly, energetic Club Hosts to join our Gaming Machines team. As a Club Host, you will be the face of Crown Rewards, assisting guests with memberships, promotions, sales and general enquiries while delivering exceptional service across the casino floor.

The role includes supporting Crown Rewards, recruiting new loyalty members, assisting with promotions, processing transactions and providing outstanding guest service.