Club Host & Rewards Concierge

Crown Resorts Limited; Western Australia; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Employee discounts

Career development

Job summary

Crown Perth is seeking a part-time Club Host to be the face of Crown Rewards on the casino floor. You will assist guests with memberships, promotions and general inquiries, delivering exceptional service while handling transactions and contributing to promotions.

This role requires friendly, energetic, customer-focused individuals who can work nights, weekends and holidays in a fast-paced environment.

Qualifications

• Strong customer service experience.
• Excellent communication and interpersonal skills.
• Confidence engaging with a diverse range of guests.
• Cash handling and computer skills.
• A positive, team-focused attitude.
• Ability to work in a dynamic and fast-paced environment.

Responsibilities

• Assist Crown Rewards members with memberships, promotions and general enquiries.
• Process transactions and provide outstanding guest service across the casino floor.
• Recruit new loyalty members and support promotions as part of Crown Rewards.

Skills

Customer service experience

Communication skills

Interpersonal skills

Cash handling

Computer skills

Team player

Adaptability

Job description

Crown Perth is seeking a part-time Club Host to be the face of Crown Rewards on the casino floor. You will assist guests with memberships, promotions and general inquiries, delivering exceptional service while handling transactions and contributing to promotions.

This role requires friendly, energetic, customer-focused individuals who can work nights, weekends and holidays in a fast-paced environment.