Clinician - Tokoko Outreach

Lives Lived Well; Bundaberg; Hybrid; AUD 106,000 - 110,000; Full time

Benefits offered by this job

Five extra days wellbeing leave (pro‑r

Salary packaging benefits

Wellspring discounts

Employee Assistance Program

Learning and development opportunities

Digital recovery services

Inclusive workplace

Job summary

Lives Lived Well in Queensland is seeking a Clinician to join the Tokoko Integrated Recovery Pathways Program. You will strengthen recovery outcomes for people accessing alcohol and other drug treatment across the Wide Bay region via ConnectWell, a digital wellbeing platform.

You will deliver flexible, recovery-focused support before admission, during treatment and after discharge, and help individuals re-engage with services when needed. Hybrid or remote opportunities apply.

Qualifications

• Qualifications in Social Work, Psychology, Counselling, Occupational Therapy, Nursing, Human Services or related discipline, and/or relevant experience.
• Experience in alcohol and other drug, mental health or community services sectors.
• Experience supporting engagement, recovery, care coordination or continuity-of-care initiatives.

Responsibilities

• Deliver recovery-focused support and engagement through ConnectWell's digital platform.
• Conduct regular recovery check-ins with individuals preparing for or transitioning from residential rehabilitation.
• Support ongoing client engagement and continuity of care throughout treatment and recovery.
• Provide follow-up support after discharge from residential rehabilitation.
• Assist individuals to access appropriate alcohol and other drug, health, wellbeing and community services.

Skills

Communication skills

Engagement techniques

Digital platforms proficiency

Independent working

Education

Social Work / Psychology / Counselling / Occupational Therapy / Nursing / Human Services or related discipline

Job description

At Lives Lived Well, we’ve been supporting people impacted by alcohol and other drugs for over 50 years. We also provide services for mental health, gambling concerns, and support for people transitioning from correctional centres. As a values-driven organisation focused on clinical excellence and innovation, we’re growing fast - and we’d love you to be part of our journey.

Flexible | Remote, Hybrid or Office-Based | 30.4 hours per week | Fixed-Term to 30 June 2027
SCHADS Level 5 | $105,570 - $110,351 per annum (pro rata) + Superannuation + Salary Packaging Benefits

Support Recovery. Stay Connected. Make a Difference.

At Lives Lived Well, we believe recovery is possible.

We are seeking a qualified and passionate Clinician to join our newly funded Tokoko Integrated Recovery Pathways Program.

This innovative role will help strengthen recovery outcomes for people accessing alcohol and other drug treatment and recovery services across the Wide Bay region. Through ConnectWell, Lives Lived Well's digital wellbeing platform, you will help people stay connected to support throughout their recovery journey and improve access to services beyond traditional service settings.

About the Role

As the Clinician, you will play a key role in strengthening continuity of care for people engaging with alcohol and other drug treatment and recovery services.

Using ConnectWell, you will provide flexible, recovery-focused support that helps individuals remain connected throughout their treatment and recovery journey. This includes supporting engagement before admission, maintaining connection during treatment, providing follow-up support after discharge and assisting individuals to re-engage with services when additional support is needed.

Working collaboratively with the broader Tokoko Integrated Recovery Pathways team, you will help ensure people have access to timely support, information and service connections regardless of where they are in their recovery journey.

Key Responsibilities

• Deliver recovery-focused support and engagement through ConnectWell's digital platform.
• Conduct regular recovery check-ins with individuals preparing for, participating in or transitioning from residential rehabilitation.
• Support ongoing client engagement and continuity of care throughout treatment and recovery.
• Provide follow-up support for individuals following discharge from residential rehabilitation.
• Assist individuals to access appropriate alcohol and other drug, health, wellbeing and community support services.
• Support re-engagement for people who may be at risk of disengaging from treatment or recovery supports.
• Work collaboratively with the wider Tokoko Integrated Recovery Pathways team to strengthen coordinated care and recovery outcomes.
• Promote recovery-oriented, strengths-based and trauma-informed practice.
• Contribute to service development, client engagement initiatives and continuous improvement activities.
• Maintain accurate documentation, reporting and client records.

This role can be undertaken remotely, in a hybrid arrangement or from a Lives Lived Well office location, subject to operational requirements.

What We're Looking For

To succeed in this role, you will bring:

• Qualifications in Social Work, Psychology, Counselling, Occupational Therapy, Nursing, Human Services or a related discipline, and/or relevant experience.
• Experience working within the Alcohol and Other Drug, Mental Health or community services sector.
• Experience supporting engagement, recovery, care coordination, wellbeing or continuity-of-care initiatives.
• Strong understanding of recovery-oriented, trauma-informed and person-centred practice.
• Knowledge of alcohol and other drug treatment, recovery and harm minimisation principles.
• Ability to engage effectively with people experiencing complex needs.
• Strong communication, relationship‑building and engagement skills.
• Confidence using digital platforms and technology to engage and support clients.
• Ability to work independently while contributing positively within a multidisciplinary team.
• Current Australian Driver Licence.

Experience in telehealth, digital service delivery or online client engagement will be highly regarded.

About Lives Lived Well

Lives Lived Well is a leading not-for-profit provider of alcohol and other drug, mental health and wellbeing services. Every day, our teams work alongside people, families and communities to improve wellbeing and support lasting recovery.

Our Values

The most successful people at Lives Lived Well are those who align with our values:

• We are humble, human and full of hope.
• We show up and share.
• We ask "Why not?" and "What's next?"
• We leave a positive wake.

Why Join Lives Lived Well?

When you join Lives Lived Well, you're joining an organisation committed to supporting recovery, wellbeing and positive change.

We offer:

• Five additional days of paid wellbeing leave each year (pro rata).
• Salary packaging benefits to increase your take-home pay.
• Wellspring employee discounts across hundreds of retailers.
• Employee Assistance Program for you and your family.
• Ongoing learning, development and career progression opportunities.
• The opportunity to support innovative digital recovery services that improve engagement and continuity of care.
• A genuinely inclusive workplace committed to diversity, equity and inclusion.

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community, including First Nations Peoples.

Lives Lived Well is an equal opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect out community including First Nations Peoples.