Team Leader - Programs - Tokoko Outreach

Lives Lived Well; Hervey Bay; On-site; AUD 115,000 - 120,000; Full time

Benefits offered by this job

Wellbeing leave (5 days)

Salary packaging benefits

Wellspring discounts

Employee Assistance Program

Learning and development

Job summary

Lives Lived Well is seeking a skilled Team Leader - Programs to establish and lead the Tokoko Integrated Recovery Pathways Program in the Wide Bay region. The role focuses on strategic leadership, care coordination, counselling and post-treatment recovery across Bundaberg and Hervey Bay, driving better recovery outcomes for people with alcohol and other drug challenges.

You will oversee a multidisciplinary team, ensure trauma-informed and person-centred practice, and collaborate with partners to

Qualifications

• Tertiary qualifications in Social Work, Psychology, Counselling, Nursing, Occupational Therapy, Human Services or related discipline.
• Demonstrated leadership experience within Alcohol and Other Drug (AOD), Mental Health or related human services settings.
• Experience supervising multidisciplinary teams and applying trauma-informed, recovery-oriented practice.

Responsibilities

• Provide strategic, operational and clinical leadership across the Tokoko Integrated Recovery Pathways Program.
• Lead a multidisciplinary workforce delivering care coordination, counselling, peer support and post-treatment recovery services.
• Support workforce capability, quality improvement and service excellence.
• Build and maintain partnerships with health, housing, community and government stakeholders.
• Promote culturally safe and inclusive service delivery and contribute to program evaluation and reporting.

Skills

Leadership

Stakeholder engagement

Communication

Recovery-oriented practice

Cultural safety

Education

Tertiary qualification in Social Work, Psychology, Counselling, Nursing, Occupational Therapy, or Human Services

Job description

Bundaberg | 22.8 hours per week | Fixed-Term to 30 June 2027

SCHADS Level 6 | $115,337 - $120,440 per annum (pro rata) + Superannuation + Salary Packaging Benefits

Lead Recovery. Build Partnerships. Make a Difference.

At Lives Lived Well, we believe recovery is possible.

We are seeking an experienced and passionate Team Leader - Programs to establish and lead our newly funded Tokoko Integrated Recovery Pathways Program in the Wide Bay region.

This is an exciting opportunity to help shape an innovative service model designed to strengthen support before, during and after residential rehabilitation. As Team Leader you will provide leadership to a multidisciplinary team delivering care coordination, counselling, peer support, cultural support, transition support and post-treatment recovery services, helping people build sustainable pathways to recovery and wellbeing.

About the Tokoko Integrated Recovery Pathways Program

The Tokoko Integrated Recovery Pathways Program is a newly funded initiative designed to strengthen recovery outcomes for people accessing residential alcohol and other drug treatment in the Wide Bay region.

Working across Bundaberg and Hervey Bay, the program enhances the existing residential rehabilitation pathway through:

• Pre-admission engagement and treatment readiness support
• Alcohol and Other Drug (AOD) care coordination and navigation
• Transitional accommodation and recovery pathways
• Post-residential recovery and relapse prevention support
• Harm minimisation and psycho education.
• Peer and lived experience support
• Family and community engagement
• Enhanced referral pathways and service integration
• Digital recovery support through ConnectWell

The program aims to improve continuity of care, strengthen recovery outcomes and help people remain connected to support before, during and after treatment.

About the Role

As the Team Leader - Programs, you will provide strategic, operational and clinical leadership across the Tokoko Integrated Recovery Pathways Program.

You will work closely with internal teams, community partners and stakeholders to support the establishment and delivery of integrated recovery-focused services throughout Bundaberg, Hervey Bay and the wider Wide Bay region.

Key responsibilities include:

• Providing leadership, supervision and professional support to a multidisciplinary workforce.
• Promoting evidence-based, recovery-oriented and trauma-informed practice.
• Supporting effective risk management, care planning and continuity of care.
• Leading implementation and ongoing development of the program.
• Supporting workforce capability, quality improvement and service excellence.
• Building and maintaining strong relationships with health, housing, community and government stakeholders.
• Supporting culturally safe and inclusive service delivery.
• Contributing to program evaluation, reporting and sustainability activities.

This role is based in Bundaberg and will involve regular travel throughout the Wide Bay region.

What We're Looking For

You will be a confident and collaborative leader who is passionate about supporting people affected by alcohol and other drug challenges.

To succeed in this role, you will bring:

• Tertiary qualifications in Social Work, Psychology, Counselling, Nursing, Occupational Therapy, Human Services or a related discipline, and/or relevant experience.
• Demonstrated leadership experience within Alcohol and Other Drug (AOD), Mental Health or related human services settings.
• Experience providing supervision, mentoring or leadership to multidisciplinary teams.
• Strong understanding of recovery-oriented, trauma-informed and person-centred practice.
• Experience supporting people with complex needs and managing clinical risk.
• Highly developed stakeholder engagement and partnership-building skills.
• Excellent communication, facilitation and relationship management abilities.
• Demonstrated commitment to culturally safe and inclusive practice.
• Current Australian Driver Licence.

Experience implementing new programs, services or funded initiatives will be highly regarded.

About Lives Lived Well

Lives Lived Well is a leading not-for-profit provider of alcohol and other drug, mental health and wellbeing services. Every day, our teams work alongside people, families and communities to improve wellbeing and support lasting recovery.

Our Values

The most successful people at Lives Lived Well are those who align with our values:

• We are humble, human and full of hope.
• We show up and share.
• We ask "Why not?" and "What's next?"
• We leave a positive wake.

Why Join Lives Lived Well?

When you join Lives Lived Well, you're joining an organisation committed to supporting recovery, wellbeing and positive change.

We offer:

• Five additional days of paid wellbeing leave each year (pro rata).
• Salary packaging benefits to increase your take-home pay.
• Wellspring employee discounts across hundreds of retailers.
• Employee Assistance Program for you and your family.
• Ongoing learning, development and career progression opportunities.
• The opportunity to establish and shape an innovative new recovery program in the Wide Bay region.
• A genuinely inclusive workplace committed to diversity, equity and inclusion.