Pre and Post Worker - Orange, NSW

Lives Lived Well; Orange City Council; On-site; AUD 101,000 - 105,000; Full time

Benefits offered by this job

Salary packaging

Wellbeing leave

Weekday roster

Professional development

Fitness Passport

EAP

Meaningful work

Supportive team

Job summary

Lives Lived Well in Orange, NSW is seeking a Pre and Post Worker to coordinate and deliver support for clients entering and exiting residential treatment programs.

You will conduct assessments, facilitate groups, develop support plans, and work with clients, families and community services to strengthen engagement and promote successful transitions back into the community.

Qualifications

• Experience in client support, counselling, case management or care coordination.
• Knowledge of person-centred, recovery-oriented and trauma-informed practice.
• Experience using evidence-based approaches to support behaviour change.

Responsibilities

• Conduct client assessments, intake screening and risk assessments.
• Support referrals, admissions and preparation for residential treatment.
• Deliver individual interventions and recovery-focused support.
• Facilitate psychoeducational and therapeutic group programs.
• Develop recovery and transition plans with clients.
• Coordinate referrals and access to community supports and services.
• Provide post-treatment support and relapse prevention planning.
• Build and maintain relationships with key referral partners and stakeholders.
• Maintain accurate client records, documentation and case notes.
• Work collaboratively with residential and multidisciplinary teams to support positive client outcomes.

Skills

Client support

Counselling

Case management

Care coordination

Assessment

Communication

Education

Tertiary qualifications in Social Work/Counselling/Psychology/Behavioral Science/Human Services

Job description

Pre and Post Worker

Orange NSW | Permanent Full-Time

Monday to Friday | Business Hours

$100,785 - $105,346 + Super + Salary Packaging

Support Recovery. Strengthen Connections. Create Lasting Change.

Every recovery journey begins with a first step and continues long after treatment ends.

At Lives Lived Well, we believe recovery is possible.

We're seeking a passionate Pre and Post Worker to join our residential Alcohol and Other Drug (AOD) services in Orange, supporting clients before they enter treatment and as they transition back into the community.

Working across Wyla Residential Withdrawal and Rehabilitation Service and Elouera Residential Recovery Service, you'll play a vital role in helping people prepare for treatment, strengthen recovery supports and build the foundations for lasting change.

Located in the Central West of NSW, Orange offers an excellent lifestyle, strong community connections and access to some of the region's best food, wine and outdoor experiences.

About Our Services

Wyla Residential Withdrawal and Rehabilitation Service provides live-in withdrawal and rehabilitation support for adults based at the Bloomfield Hospital Campus just outside Orange, helping people prepare for recovery beyond their residential stay.

Elouera Residential Recovery Service supports women experiencing alcohol and other drug challenges through residential treatment and rehabilitation. The service provides a safe and supportive environment where women can engage in recovery while remaining connected with their children under 12 years of age.

Working across both services, you'll be part of a multidisciplinary team committed to supporting people to achieve meaningful recovery outcomes.

About the Role

As a Pre and Post Worker, you'll coordinate and deliver support for clients entering and exiting residential treatment programs.

You'll conduct assessments, facilitate groups, develop support plans and work closely with clients, families and community services to strengthen engagement, support treatment readiness and promote successful transitions back into the community.

This role combines assessment, case management, counselling, care coordination and client advocacy, making it ideal for someone who enjoys meaningful client engagement and working across all stages of the recovery journey.

What You'll Be Doing

• Conduct client assessments, intake screening and risk assessments.
• Support referrals, admissions and preparation for residential treatment.
• Deliver individual interventions and recovery-focused support.
• Facilitate psychoeducational and therapeutic group programs.
• Develop recovery and transition plans with clients.
• Coordinate referrals and access to community supports and services.
• Provide post-treatment support and relapse prevention planning.
• Build and maintain relationships with key referral partners and stakeholders.
• Maintain accurate client records, documentation and case notes.
• Work collaboratively with residential and multidisciplinary teams to support positive client outcomes.

About You

You may come from alcohol and other drug services, mental health, community services, housing, justice, disability or another human services background.

Experience in Alcohol and Other Drug (AOD) services is highly desirable, however we're equally interested in professionals from related human services backgrounds who are passionate about supporting people to create meaningful and lasting change.

To be successful in this role, you'll bring:

• Experience in client support, counselling, case management or care coordination.
• Strong assessment, screening and risk management skills.
• Knowledge of person-centred, recovery-oriented and trauma-informed practice.
• Experience using evidence-based approaches to support behaviour change.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• The ability to manage competing priorities and work autonomously.
• Resilience, emotional intelligence and a calm, non-judgemental approach.
• Confidence working collaboratively within multidisciplinary teams.

Essential Requirements

• Tertiary qualifications in Social Work, Counselling, Psychology, Behavioural Science, Human Services or a related discipline.
• Current Australian Driver Licence.
• Ability to obtain a National Police Check.

Highly Regarded

• Experience in Alcohol and Other Drug (AOD) treatment services.
• Experience working within residential treatment or rehabilitation settings.
• Experience facilitating psychoeducational or therapeutic group programs.
• Additional qualifications in Alcohol and Other Drugs.
• Knowledge of relapse prevention and recovery planning.

Why Join Lives Lived Well?

• Salary packaging to increase your take-home pay.
• Five additional paid wellbeing leave days each year.
• Monday to Friday roster supporting work-life balance.
• Ongoing professional development, supervision and learning opportunities.
• Access to Fitness Passport with discounted access to gyms and fitness facilities.
• Employee Assistance Program (EAP) for you and your family.
• Meaningful work supporting people at critical stages of their recovery journey.
• Join a supportive, values-driven team committed to improving lives and communities.

Our Values

The people who thrive at Lives Lived Well are those who share our values:

• We are humble, human and full of hope.
• We show up and share.
• We ask "Why not?" and "What's next?"
• We leave a positive wake.

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community, including First Nations Peoples.