Clinical Services Design & Implementation Leader

Bupa; Melbourne; On-site; AUD 180,000 - 230,000; Full time

Job summary

Bupa is seeking a Clinical Service Design and Implementation Lead for a 6-month fixed-term contract commencing early 2027. The role is based in Canberra, Brisbane, Sydney or Melbourne and reports to the Principal Clinical Lead.

Responsibilities include analysing current clinical services, identifying gaps and developing endorsed approaches to operationalise solutions across clinical streams while aligning Operations, Clinical, Contract and Defence stakeholders.

Qualifications

• 8+ years of substantial clinical practice.
• 5+ years in clinical service delivery or healthcare management.
• Experience in clinical service design and governance.

Responsibilities

• Lead design and optimisation of clinical services, pathways and workflows.
• Analyse current clinical service arrangements to identify gaps and inefficiencies.
• Develop and maintain clinical service documentation and operational processes.
• Identify workforce, technology and governance requirements for service delivery.
• Monitor progress against scope, timelines, budget and quality standards.
• Ensure compliance with governance frameworks and professional standards.

Skills

Clinical service design

Models of care

Quality improvement

Change management

Stakeholder engagement

Education

Tertiary clinical qualification (Nursing/Allied Health/Pharmacy)

Postgraduate qualifications in health leadership/healthcare management

Job description

Bupa is seeking a Clinical Service Design and Implementation Lead for a 6-month fixed-term contract commencing early 2027. The role is based in Canberra, Brisbane, Sydney or Melbourne and reports to the Principal Clinical Lead.

Responsibilities include analysing current clinical services, identifying gaps and developing endorsed approaches to operationalise solutions across clinical streams while aligning Operations, Clinical, Contract and Defence stakeholders.