Clinical Quality & Performance Lead

Suncare Community Services; Maroochydore; Hybride; AUD 130 000 - 170 000; Plein temps

Avantages offerts par ce poste

Flexible and hybrid working options

Not-for-profit salary packaging up to

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Clear career pathways and professional

Fitness Passport access to gyms and-w

Employee Assistance Program (EAP) for

Employee referral reward program

Branded workwear

Supportive, values‑driven team culture

Résumé du poste

Suncare Community Services in Maroochydore, QLD, is seeking an experienced Quality & Performance Lead to champion quality, safety and continuous improvement across our Clinical Services team.

You will partner with operational leaders, clinicians and multidisciplinary teams to drive excellence in service delivery, governance and customer outcomes.

This role offers flexible and hybrid work options, professional development, and a supportive, values-driven workplace.

Qualifications

• Bachelor's degree in nursing, Health Sciences or a related discipline.
• Current unrestricted AHPRA registration.
• Minimum five years' experience in clinical leadership, clinical governance, quality management or risk management.
• Experience in clinical auditing, quality systems and continuous improvement methodologies.
• Strong knowledge of the Aged Care Quality Standards and contemporary aged care regulatory requirements.
• Experience leading investigations, incident management and root cause analysis.
• Advanced analytical, reporting and data interpretation skills.
• Experience working within multidisciplinary care environments.
• Exceptional communication, stakeholder engagement and influencing capabilities.
• Strong organisational and prioritisation skills with the ability to work autonomously.
• A current National Police Check, or willingness to obtain one.

Responsabilités

• Leading clinical quality, risk and governance activities to ensure safe, compliant and high‑quality service delivery.
• Analysing incidents, complaints, customer outcomes and performance data to identify trends, mitigate risks and drive improvement.
• Partnering with operational leaders and multidisciplinary teams to strengthen clinical practice and customer outcomes.
• Providing expert clinical advice and support relating to complex customer needs, care planning, case reviews and service escalations.
• Building organisational capability through education, coaching, mentoring and continuous improvement initiatives.

Connaissances

Analytical skills

Communication skills

Stakeholder engagement

Autonomous work

Influencing capabilities

Formation

Bachelor's degree in Nursing/Health Sciences or related

Outils

Quality systems

Root cause analysis

Description du poste

Suncare Community Services in Maroochydore, QLD, is seeking an experienced Quality & Performance Lead to champion quality, safety and continuous improvement across our Clinical Services team.

You will partner with operational leaders, clinicians and multidisciplinary teams to drive excellence in service delivery, governance and customer outcomes.

This role offers flexible and hybrid work options, professional development, and a supportive, values-driven workplace.