Clinical Quality Manager

Fairmont Aged Care; Bayside; On-site; AUD 120,000 - 150,000; Full time

Job summary

Fairmont Aged Care is seeking a Clinical Quality Manager in New South Wales to coordinate care, lead quality audits, and ensure regulatory compliance. The role provides leadership to RNs and PCWs, with HR involvement including recruitment and staff development to uphold high standards of safe, compassionate resident care.

Responsibilities include overseeing care delivery, continuous improvement, care plan reviews, and infection control across the facility, while mentoring clinical staff and

Qualifications

• Current Registration with AHPRA Nurses Registration.
• ACPC Foundations of Infection Prevention & Control Certificate (or equivalent).
• Effective written and verbal communication skills.
• Interpersonal and leadership abilities.
• Knowledge of the Standards in Aged Care and computer literacy.

Responsibilities

• Coordinate and oversee residents' care, quality audits, and regulatory compliance.
• Lead and support RNs & PCWs, including recruitment, performance management, and staff development.
• Develop and review care plans to reflect resident needs and improvements.
• Oversee Infection Control Program and monitor Quality Indicators & Care Program.
• Mentor and manage clinical staff performance, onboarding, and ongoing professional development and staff training initiatives.
• Participate in HR functions and staff development activities.

Skills

Effective communication

Interpersonal leadership

Computer skills

Aged Care Standards knowledge

Education

Current AHPRA Nursing Registration

ACPC Infection Prevention & Control Certificate

Job description

The Clinical Quality Manager is responsible for coordinating and overseeing all residents' care, quality audits and control processes, regulatory compliance, care documentation, and clinical quality indicators. This role provides leadership, supervision, and support to RNs & PCWs, actively participating in human resource functions including recruitment, performance management, and staff development. Additionally, the role acts as a role model to staff by demonstrating respect and compassion in the delivery of care to residents in an environment that is safe and comforting.

Key responsibilities

Demonstrate working knowledge of relevant Acts and Regulations, Quality Standards & Duty of Care

Display leadership, initiative and managerial skills in Clinical Care, Quality Control and Regulatory Compliance

Oversee and assist management with delivering services to residents

Implement systems of continuous improvement pertaining to all aspects of care and service delivery, which meet standards of Accreditation and validation

Supervise and assist all nursing staff in delivery of direct and indirect resident care

Monitor, coordinate and conduct appropriate assessments for residents in relation to care needs

Develop and review care plans ensuring they reflect resident needs; identify improvements and strategies

Identify and action changes to residents' health status (assessments, reporting, escalation)

About the role

The Clinical Quality Manager is responsible for coordinating and overseeing all residents' care, quality audits and control processes, regulatory compliance, care documentation, and clinical quality indicators. This role provides leadership, supervision, and support to RNs & PCWs, actively participating in human resource functions including recruitment, performance management, and staff development. Additionally, the role acts as a role model to staff by demonstrating respect and compassion in the delivery of care to residents in an environment that is safe and comforting.

Key responsibilities

• Demonstrate working knowledge of relevant Acts and Regulations, Quality Standards & Duty of Care
• Display leadership, initiative and managerial skills in Clinical Care, Quality Control and Regulatory Compliance
• Oversee and assist management with delivering services to residents
• Implement systems of continuous improvement pertaining to all aspects of care and service delivery, which meet standards of Accreditation and validation
• Supervise and assist all nursing staff in delivery of direct and indirect resident care
• Monitor, coordinate and conduct appropriate assessments for residents in relation to care needs
• Develop and review care plans ensuring they reflect resident needs; identify improvements and strategies
• Identify and action changes to residents' health status (assessments, reporting, escalation)

Mentor and manage the performance of all clinical staff including the recruitment and onboarding of new staff, managing performance evaluations, addressing employee relations, and driving ongoing professional development and staff training initiatives

• Oversee the Infection Control Program and monitor and report on the Quality Indicator & Care Program

About you

• Current Registration with AHPRA Nurses Registration
• ACPC Foundations of Infection Prevention & Control Certificate (or equivalent)
• Effective communication skills, both written and verbal
• Interpersonal & leadership skills
• Computer skills
• Knowledge and understanding of the Standards in Aged Care