Clinic Receptionist

Scolicare Clinics; Sydney; On-site; AUD 38,000 - 46,000; Full time

Benefits offered by this job

Future opportunities

Industry experience

Comprehensive onboarding

Collaborative team environment

Engaging company culture

Job summary

ScoliCare in Sydney South is seeking a dedicated Clinic Receptionist for a full-time, 5-month contract, Monday to Friday 9am–5pm. The role blends admin support with front-desk duties in a busy healthcare clinic, offering valuable experience with a globally recognised organisation.

You will assist the admin team, handle patient inquiries, manage appointments, support stock coordination, and ensure a welcoming, tidy reception area.

Qualifications

• Proven experience in an administrative, customer service, or reception role.
• Strong computer skills, including proficiency in Microsoft Office.
• Excellent written and verbal communication skills.
• High level of adaptability to switch seamlessly between administrative tasks and patient-facing duties.
• Strong organisational skills and attention to detail.

Responsibilities

• Support the Administration Team: Assist with daily administrative tasks, meticulous data entry, and patient interactions to ensure smooth operations.
• Coordinate Stock: Manage and coordinate stocktake and stock ordering for the clinics.
• Provide Reception Cover: Step in as the welcoming face of the clinic when required, greeting patients, family members, and visitors with a friendly and professional demeanor.
• Manage Inquiries & Appointments: Handle patient inquiries in person and over the phone, and accurately schedule appointments during reception cover.
• Ensure Seamless Communication: Maintain clear and effective communication with the broader admin team, clinic staff, and patients.
• Assist with Transactions: Help manage patient payments and perform end-of-day reconciliations when operating the front desk.
• Uphold Cleanliness & Organisation: Ensure the reception area and back-office spaces remain clean, organised, and welcoming.

Tools

Cliniko

Salesforce

Job description

Join Our Team as a Clinic Receptionist (3 to 6-Month Contract) at ScoliCare (Sydney South)

About ScoliCare

ScoliCare is a global leader in non-surgical scoliosis and kyphosis treatment. We're dedicated to improving the lives of patients through innovative scoliosis-specific exercises and advanced custom bracing. Utilising our cutting-edge scanning technology and proprietary brace design, we deliver world-class care in Australia and other countries. At ScoliCare, we're driven by a mission to provide unparalleled understanding, education, and innovation in scoliosis treatment. Learn more at www.scolicare.com.

The Opportunity

We're seeking an adaptable and detail-oriented Administration Assistant / Receptionist to join our busy Sydney South clinic for a full-time, 5-month temporary contract. The hours for this role will be Monday to Friday, 9am to 5pm.

In this dynamic, dual-focus role, you will primarily provide essential support to our clinic's administrative team. Additionally, you will seamlessly step in to cover the reception desk when required. If you are a highly organised self-starter who thrives on variety and enjoys both behind-the-scenes administration and front-facing customer service, this is a fantastic opportunity to gain valuable experience with a globally recognised healthcare organisation—with the possibility of continual employment at the end of the contract for the right candidate.

Your Responsibilities

• Support the Administration Team: Assist with daily administrative tasks, meticulous data entry, and patient interactions to ensure smooth operations.

• Coordinate Stock: Manage and coordinate stocktake and stock ordering for the clinics.

• Provide Reception Cover: Step in as the welcoming face of the clinic when required, greeting patients, family members, and visitors with a friendly and professional demeanor.

• Manage Inquiries & Appointments: Handle patient inquiries in person and over the phone, and accurately schedule appointments during reception cover.

• Ensure Seamless Communication: Maintain clear and effective communication with the broader admin team, clinic staff, and patients.

• Assist with Transactions: Help manage patient payments and perform end-of-day reconciliations when operating the front desk.

• Uphold Cleanliness & Organisation: Ensure the reception area and back-office spaces remain clean, organised, and welcoming.

What We Offer

• Future Opportunities: The possibility of continual employment within the business at the end of your 3-6-month contract.

• Valuable Industry Experience: Gain hands-on experience within a highly respected, growing global healthcare company.

• Comprehensive Onboarding: Receive thorough training to ensure you are confident and equipped to excel during your contract.

• Collaborative Team Environment: Work alongside a supportive, approachable, and multidisciplinary team.

• Engaging Company Culture: Enjoy a positive and welcoming team culture where your contributions are valued.

Essential Skills & Experience

• Proven experience in an administrative, customer service, or reception role.

• Strong computer skills, including proficiency in Microsoft Office.

• Excellent written and verbal communication skills.

• High level of adaptability to switch seamlessly between administrative tasks and patient-facing duties.

• Strong organisational skills and attention to detail.

Desirable Skills & Experience

• Experience with Cliniko practice management software.

• Experience with Salesforce CRM.

• Previous experience in a healthcare or medical clinic setting.