Office Manager | Burleigh

Sports & Spinal; Queensland; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

50% off our services for you and your

Employee Assistance Program (EAP)

Paid parental leave

Social team events

Ongoing training and development

Job summary

Sports & Spinal Physiotherapy is seeking an Office Manager for our Burleigh clinic to lead daily operations, support clinicians and ensure an exceptional patient experience. You will run administrative processes, coordinate scheduling and billing, and work closely with the Practice Leader to optimise clinic performance.

This full-time role offers a supportive allied health team, development opportunities and a structured environment with a dedicated admin support staff, aiming to keep the clinic

Qualifications

• Experience managing a clinic or similar healthcare practice.
• Proven ability to lead an admin team and coordinate workflows.
• Strong communication and time-management skills.

Responsibilities

• Oversee day-to-day administration and operations of the clinic.
• Lead and support the administration team and casual staff.
• Coordinate appointment scheduling, phone inquiries and front desk tasks.
• Assist with billing, payments, invoicing and reconciliations.
• Support clinician operations, diary management and clinic coordination.
• Maintain accurate patient records and administrative processes.
• Identify workflow improvements and boost efficiency.
• Collaborate with Practice Leader to drive clinic performance.

Skills

Office management

Healthcare administration

Team leadership

Scheduling & diary management

Communication

Tools

Practice management software

Job description

Lead clinic operations at our Burleigh practice! Join a supportive allied health team with great perks, development and growth opportunities.

26th October, 2026

Ready to take the lead in a thriving allied health clinic?

Join our established Burleigh clinic as our new Office Manager, where you’ll play a key role in keeping the clinic running smoothly, supporting our clinicians and delivering an exceptional experience for every patient.

Our clinic features three clinical rooms and a gym, bringing together a multidisciplinary team of three Physiotherapists, an Exercise Physiologist, a Podiatrist, Remedial Massage and Dietetics services.

Working closely with the Practice Leader, you’ll oversee day-to-day clinic operations, coordinate administrative processes and help create a welcoming, organised environment for both patients and staff. You’ll also work alongside our casual administration team member, who provides approximately 13 hours of support per week.

This is a hands-on leadership opportunity suited to someone who enjoys taking ownership, keeping things organised and being the go-to person who helps everything run seamlessly.

The role is full-time, Monday to Friday, with standard hours of 8:30am–5:30pm and an early finish at 3:00pm on Fridays.

What You’ll Do

• Oversee the day-to-day administration and operations of the clinic.
• Lead and support the administration team, including our casual administration support.
• Help ensure patients receive a welcoming, professional and memorable experience.
• Coordinate appointment scheduling, phone enquiries and general front desk operations.
• Support billing, payments, invoicing and end-of-day reconciliation.
• Assist with clinician support, diary management and general clinic coordination.
• Maintain accurate patient records and administrative processes.
• Monitor workflows and identify opportunities to improve efficiency.
• Work closely with the Practice Leader to support clinic performance and team success.

About You

You’re organised, proactive and enjoy bringing people together to achieve a common goal. You take pride in creating a positive patient experience and understand the importance of a well-run clinic.

• Experience in medical, allied health or customer-focused administration.
• Confidence coordinating workflows and supporting a team.
• Strong communication, organisation and time-management skills.
• A practical, solutions-focused approach and the initiative to take ownership.
• Confidence using computer systems and learning new processes.
• A positive attitude and a genuine desire to support both patients and clinicians.

Previous Office Manager or allied health experience is advantageous, but not essential. We’re happy to train the right person who brings the right attitude, transferable skills and willingness to learn.

Why Join Us?

• A rewarding leadership opportunity where you can make a genuine difference to the clinic's daily operations.
• A supportive team environment working alongside a multidisciplinary group of health professionals.
• Partnership with an experienced Practice Leader to help the clinic succeed.
• Support from our wider Office Manager network and shared services across HR, IT, Finance and Marketing.
• Competitive remuneration, with opportunities for salary reviews and quarterly bonuses.

The Perks

• 50% off our services for you and your immediate family
• Employee Assistance Program (EAP)
• Paid parental leave
• Social team events and opportunities to connect across the business
• Ongoing training, development and support to help you succeed

About Us

For over 30 years, Sports & Spinal Physiotherapy has been one of Southeast Queensland's leading allied health providers.

With clinics across the region, we bring together passionate health professionals who are committed to delivering exceptional patient care and helping our communities move, feel and live better.

Our values are simple, but powerful:

• Respect All
• Be Memorable
• Collaborate & Grow
• Innovate for the Future
• And… Show the Love!