Clinic Operations & Admin Lead

Health First Group; Gladstone Regional; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Full training and ongoing support

Opportunities to grow with expanding h

Culturally diverse team

Job summary

Health First Group is seeking a Practice Manager / Clinical Administrator for our Gladstone clinic in Queensland. You will support Admin and Therapist teams, maintain the diary of therapists and opening hours, and coordinate communications to deliver high-quality patient care.

Reporting to the National Admin Manager, you will ensure smooth day-to-day operations, manage fee collection and records, and promote in-house services with strong customer service. Full training provided.

Qualifications

• Administration certification or years of experience in a similar role.
• Experience with clinic scheduling and diary management.
• Current valid Driver's Licence.

Responsibilities

• Support to Admin and Therapist team
• Maintaining up to date diary of therapists and opening hours
• Efficient coordination of clinic communications (emails/letters etc)
• Maintain general tidiness of clinic and treatment rooms
• Undertake fee collection and process all facilities of payments (Cash, EFTPOS, HICAPS, cheques) and issue receipts
• Promote in-house services to potential clients/customers; maintain correct client records.

Skills

Administration

Team management

Scheduling

Customer service

Education

Administration certification

Job description

Health First Group is seeking a Practice Manager / Clinical Administrator for our Gladstone clinic in Queensland. You will support Admin and Therapist teams, maintain the diary of therapists and opening hours, and coordinate communications to deliver high-quality patient care.

Reporting to the National Admin Manager, you will ensure smooth day-to-day operations, manage fee collection and records, and promote in-house services with strong customer service. Full training provided.