Clinic Office Manager: Operations Lead & Team Oversight

Queensland Group of Specialists; Brisbane; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Guaranteed superannuation

Job summary

Queensland Group of Specialists in Ipswich, QLD seeks an Office Manager to organise day-to-day administrative functions and resources for the Ipswich clinic. You will supervise reception staff, manage facilities and ensure efficient operation to support specialists, staff and patients.

The role reports to the Practice Manager and Operations Manager and requires 1 year of relevant experience with a Diploma or higher in the related field.

Qualifications

• Diploma or higher in the relevant field.
• One year of relevant experience.

Responsibilities

• Provide day-to-day supervision and support to reception and administrative staff and oversee rosters and coverage.
• Oversee the Ipswich clinic presentation, reception, facilities and liaison with contractors.
• Monitor and order stationery and supplies; maintain stock levels and storage areas.
• Support reception with maintenance, complaints and administrative concerns.
• Ensure consistent reception, telephone, email, referral and patient administration processes.
• Adhere to QGOS policies, privacy and WHS obligations; handle incidents and follow procedures.
• Provide timely updates to Practice Manager and Operations Manager on staffing and clinic operations.
• Identify opportunities to improve administrative processes and workflows; assist with new systems.
• Liaise with suppliers and service providers for clinic operations.

Skills

Leadership

People management

Organisational skills

Communication

Problem solving

Attention to detail

Time management

Education

Diploma or higher in the relevant field

Job description

Queensland Group of Specialists in Ipswich, QLD seeks an Office Manager to organise day-to-day administrative functions and resources for the Ipswich clinic. You will supervise reception staff, manage facilities and ensure efficient operation to support specialists, staff and patients.

The role reports to the Practice Manager and Operations Manager and requires 1 year of relevant experience with a Diploma or higher in the related field.