Clinic Coordinator — Hearing Care & Customer Experience

Audika; Sydney; On-site; AUD 55,000 - 75,000; Part time

Benefits offered by this job

Base salary with superannuation

Onboarding program in Sydney head офис

MyRewards program

Wellbeing centre access

Employee Assistance Program

Birthday and Christmas gifts

Job summary

Audika is seeking a passionate Clinic Co-Ordinator to support two hearing clinics in Hurstville and Burwood. This permanent, part-time role runs four days per week, Tuesday to Friday, 9am to 5pm, with no weekends. The home base clinic will be in Hurstville.

You will be the friendly front desk and client service lead, helping clients access hearing care. You’ll work closely with clinicians and technicians, manage appointments, handle basic device support, and assist with inventory and invoicing.

Qualifications

• Previous administration and/or customer service experience in retail or health care.
• Experience dealing with older demographics preferred.
• Strong interpersonal communication and empathy for clients.

Responsibilities

• Oversee daily clinic operations: maintain a tidy, welcoming environment and greet clients.
• Manage client appointments via phone, email, and booking system.
• Provide basic hearing-device support (training provided).
• Contribute to community engagement and promotional activities.
• Maintain inventory and ordering of hearing devices; process invoices and POS transactions.

Skills

Customer service

Administration

Front desk

Scheduling

Tools

Booking system

MS Office

Job description

Audika is seeking a passionate Clinic Co-Ordinator to support two hearing clinics in Hurstville and Burwood. This permanent, part-time role runs four days per week, Tuesday to Friday, 9am to 5pm, with no weekends. The home base clinic will be in Hurstville.

You will be the friendly front desk and client service lead, helping clients access hearing care. You’ll work closely with clinicians and technicians, manage appointments, handle basic device support, and assist with inventory and invoicing.