Clinic-Based Consultative Sales Specialist

Ashley and Martin; Willoughby City Council; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Structured training

International clinic network

Résumé du poste

Ashley & Martin's Chatswood clinic is hiring a full-time sales‑focused role blending consultations, patient care and clinic administration. You’ll guide new patients through treatment options, explain pricing and capture enrolments while building lasting relationships.

You’ll manage the patient journey from first contact to progress reviews, coordinate with GPs and the clinic team, and keep accurate records.

Qualifications

• At least two years’ experience in sales or a customer-facing role with clear sales accountability.
• Track record of converting enquiries, retaining customers or growing existing accounts.
• Confidence discussing price, handling objections and asking for commitment.
• Strong follow-up, organisation and CRM skills.
• Professional, empathetic approach to sensitive conversations.
• Initiative to contribute to the wider clinic team.
• Experience in consultative sales or related health/fitness services is highly regarded.

Responsabilités

• Consult and sell: Conduct initial consultations to understand patients’ goals and concerns.
• Explain treatment programs, pricing and payment options.
• Handle questions and objections with confidence and empathy.
• Ask for commitment and convert consultations into enrolments.
• Achieve agreed initial and subsequent program sales targets.
• Build lasting patient relationships: Conduct progress check-ups and review photographs.
• Support patients throughout their treatment journey and guide subsequent program decisions.
• Maintain timely follow-up with prospective and existing patients.
• Work with the clinic team and GPs to coordinate appropriate care.
• Help the clinic run well: Manage appointments, patient records and CRM activity.
• Complete enrolment documentation, process payments and reconcile daily transactions.
• Support reception, stock management and daily clinic administration.
• Maintain accurate records and protect patient confidentiality.

Connaissances

Sales experience

CRM skills

Relationship building

Objection handling

Communication

Outils

CRM software

Description du poste

Ashley & Martin's Chatswood clinic is hiring a full-time sales‑focused role blending consultations, patient care and clinic administration. You’ll guide new patients through treatment options, explain pricing and capture enrolments while building lasting relationships.

You’ll manage the patient journey from first contact to progress reviews, coordinate with GPs and the clinic team, and keep accurate records.