People & Culture Partner

Ashley & Martin; Perth; On-site; AUD 75,000 - 110,000; Full time

Job summary

Ashley & Martin, a leader in medical hair loss treatment with clinics across Australia, New Zealand and Singapore, seeks an experienced HR professional to own day-to-day people and culture delivery. You’ll drive recruitment, onboarding and engagement, partnering with the COO and managers to implement practical improvements and measurable outcomes.

You will build strong relationships, manage HR processes, and support managers with performance and probation guidance, ensuring consistent policies

Qualifications

• Hands-on experience in end-to-end recruitment and broader HR work.
• Knowledge of Australian employment requirements, including Fair Work and awards.
• Experience improving onboarding and employee engagement.
• Ability to build relationships and implement practical improvements.

Responsibilities

• Recruitment: own the process from vacancy understanding to interviews, reference checks and offers.
• Onboarding and development: build a consistent first day, week and month, coordinate training and help managers support people beyond their induction.
• Culture and engagement: listen to employees, identify issues early and turn feedback into practical action. Build meaningful recognition and opportunities for teams to connect.
• Manager support: provide practical guidance on everyday people matters, performance and probation, using sound judgement about when to seek advice.
• People processes: keep records, documentation and HR systems accurate, simplify processes and help managers apply policies consistently.
• Follow-through: track recruitment, retention and employee feedback so we can see what is working and where to improve.

Skills

End-to-end recruitment

HR generalist

Onboarding

Employee engagement

People & culture

Manager support

HR systems

Australian employment law

Recruitment platforms

ELMO

Education

Bachelor's degree in HR or related field

Tools

HRIS

MS Office

Job description

Job Category: Human Resouces & Recruitment

This is a hands-on role for someone who takes ownership, builds trust and turns good ideas into practical improvements.

Your role

Working closely with our COO & CCO, you’ll take ownership of day-to-day people and culture delivery across our clinic and support teams. Recruitment remains a core part of the role, alongside onboarding, manager support, employee engagement and retention.

We want someone who gets involved: understands what is happening in our teams, spots what needs attention and follows through. You’ll be comfortable asking why we do things a certain way, offering a better approach and working with managers to put it into practice.

You’ll work independently on everyday matters, with the COO involved in priorities and more complex decisions.

This is a full-time position based onsite at our West Perth head office.

Job Description

Why this role

• Real ownership. Take responsibility for people initiatives from identifying the need through to delivery and follow-up.
• Access to decision-makers. Work directly with our COO and managers, with room to challenge existing approaches constructively.
• Visible impact. See your work improve hiring, help new starters succeed and strengthen the everyday employee experience.

What you’ll get involved in

• Recruitment: own the process from understanding the vacancy and sourcing candidates through to interviews, reference checks and approved offers.
• Onboarding and development: build a consistent first day, week and month, coordinate training and help managers support people beyond their induction.
• Culture and engagement: listen to employees, identify issues early and turn feedback into practical action. Build meaningful recognition and opportunities for teams to connect.
• Manager support: provide practical guidance on everyday people matters, performance and probation, using sound judgement about when to seek advice.
• People processes: keep records, documentation and HR systems accurate, simplify processes and help managers apply policies consistently.
• Follow-through: track recruitment, retention and employee feedback so we can see what is working and where to improve.

What you’ll bring

You’re an experienced recruitment and HR professional who enjoys both working with people and getting the detail right. You can build relationships, have direct conversations and deliver without needing every step mapped out.

• Hands-on experience in end-to-end recruitment and broader HR or people and culture work.
• Practical knowledge of Australian employment requirements, including Fair Work, awards and performance management, and the judgement to recognise when specialist advice is needed.
• Examples of improving onboarding, employee engagement or manager capability, with a clear contribution to the outcome.
• The confidence to challenge respectfully, recommend improvements and take responsibility for making them happen.
• Strong organisation, discretion and follow-through across competing priorities.
• Confidence using recruitment platforms, HR systems and Microsoft Office. Experience with ELMO would be a bonus.

About Ashley & Martin

Ashley & Martin specialises in medical hair loss treatment, with clinics across Australia, New Zealand and Singapore. Our clinical, customer service, sales and support teams work together to deliver personalised care to our patients.

With approximately 80 employees, you’ll have the opportunity to get to know our teams and make a direct contribution to how we recruit, support and develop our people.