Clinic Customer Care Specialist (Reception & Calls)

seek.com.au; Gold Coast City; In loco; AUD 34.000 - 44.000; Part-time

Descrizione del lavoro

seek.com.au is seeking a friendly, professional Customer Service / Receptionist to join our busy clinic on a casual basis. Thursday & Friday are phone-based customer service; Saturday is reception duties; the role supports smooth day-to-day operations.

Successful candidates will handle phone inquiries, book appointments, and greet clients at the desk in a fast-paced clinic environment.

Competenze

• Excellent communication and customer service skills.
• Friendly, professional and well-presented.
• Confident using computers and booking systems.

Mansioni

• Answer incoming calls and assist clients with enquiries
• Book and manage appointments
• Make outbound calls to confirm appointments and follow up with clients (Thursday & Friday)
• Welcome and assist clients at reception on Saturdays
• Maintain accurate records and update appointment schedules
• Provide outstanding customer service in a fast-paced environment

Conoscenze

Customer service

Phone support

Reception

Booking appointments

Multitasking

Strumenti

Booking systems

Descrizione del lavoro

seek.com.au is seeking a friendly, professional Customer Service / Receptionist to join our busy clinic on a casual basis. Thursday & Friday are phone-based customer service; Saturday is reception duties; the role supports smooth day-to-day operations.

Successful candidates will handle phone inquiries, book appointments, and greet clients at the desk in a fast-paced clinic environment.