Clinic Admin

Health First Group; Rockhampton Regional; On-site; AUD 48,000 - 60,000; Full time

Job summary

Health First Group in Rockhampton is seeking a Clinic Administrator for a full-time role. You will be the first point of contact for patients, delivering first-class customer service and supporting a fast-paced clinic environment.

Medical experience is not mandatory, but you must be willing to learn. Availability Monday–Friday, 7am–6pm, and a proactive, team-oriented approach are essential.

Qualifications

• Experience in front-desk administration is beneficial but not required.
• Strong communication and organizational skills.
• Proficiency with Google Workspace and basic MS Office.
• Ability to work in a fast-paced clinic environment.

Responsibilities

• Maintain up-to-date diary of therapists and opening hours.
• Coordinate clinic communications (emails/letters etc).
• Follow all procedures and policies.
• Ensure adequate levels of supplies.
• Maintain tidiness of clinic and treatment rooms.
• Process payments (Cash, EFTPOS, HICAPS, cheques) and issue receipts.
• Maintain correct and up-to-date patient records.

Skills

Customer service

Diary management

Time management

Teamwork

Tools

G-Suite/Google Workspace

Word

Excel

Email

Job description

Clinic Administrator - Full time opportunity available.

A fantastic opportunity has become available at our Rockhampton clinic for a supportive and motivating administrator. This is a dynamic and fast-paced clinic! In this role you will be the first point of contact for all our patients and supply them with first class customer service.

Medical experience is not mandatory, but you must be willing to learn!

Your responsibilities include but are not limited to:

Maintaining up to date diary of therapists and opening hours

Efficient coordination of clinic communications (emails/letters etc)

Following all procedures and policies

Ensure adequate levels of supplies

Maintain general tidiness of clinic and treatment rooms

Process different types of payments - Cash, EFTPOS, HICAPS, cheques, and issue receipts

Maintain correct and up to date patient records

About you:

Availability Monday - Friday, between 7am to 6pm.

Effective Communication Skills both verbal and written

Ethical judgement and decision making skills

Attitude to take initiative and work in a team

Dedication and reliability

Time management

Attention to detail and problem solving skills

Proficient in G-Suite (Google Workspace/ Word, Excel, Emails)

We believe passionately that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills.