Client Support & Scheduling Coordinator

Maroochy Home Assist; Chevallum; On-site; AUD 45,000 - 65,000; Full time

Job summary

Maroochy Home Assist is a registered charity delivering home modification and maintenance services on the Sunshine Coast. This fast-paced admin role will be the first point of contact for clients, coordinating bookings, field officers and contractor communications while keeping finance and scheduling systems accurate.

You’ll handle high volumes of calls and emails, process accounts payable/receivable in MYOB, and support many teams with timely, precise records.

Qualifications

• Demonstrated MYOB accounts payable experience.
• Experience in an administrative, scheduling or finance support role.
• Ability to work quickly and efficiently in a busy environment with competing deadlines.
• Strong written and verbal communication skills.
• Proactive team player with a professional phone manner.
• Willingness to learn new systems and processes quickly.

Responsibilities

• Handle a high volume of client calls and emails promptly and professionally.
• Coordinate bookings, service requests and contractor schedules.
• Process accounts payable and receivable in MYOB accurately and on time.
• Prepare purchase orders, invoices and payment reconciliations.
• Keep client and financial records accurate and compliant with funding requirements.
• Collaborate across the organisation to keep workflows moving.

Skills

Organised

Attention to detail

Written communication

Team player

Multitasking

Time management

Customer service

Phone etiquette

Learning quickly

CRM software familiarity

Tools

MYOB

CRM systems

Microsoft Office

Scheduling software

Job description

Maroochy Home Assist is a registered charity delivering home modification and maintenance services on the Sunshine Coast. This fast-paced admin role will be the first point of contact for clients, coordinating bookings, field officers and contractor communications while keeping finance and scheduling systems accurate.

You’ll handle high volumes of calls and emails, process accounts payable/receivable in MYOB, and support many teams with timely, precise records.