Client Services & Project Coordinator – Engineering

Macquarie Group

Coffs Harbour

On-site

AUD 61,000 - 75,000

Full time

3 days ago

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Benefits offered by this job

Permanent, full-time position

Varied role with client service, proj.

Support an engineering team locally

Job summary

Macquarie Group in Coffs Harbour is seeking a Client Services Officer to provide administration and client service support within our busy engineering department. This is a varied, hands-on role for someone who keeps things organised, coordinates projects and collaborates with clients and internal teams to keep operations running smoothly.

Experience in engineering, construction, trades or utilities is valued, but strong admin and customer service skills are the priority.

Qualifications

Experience in administration or customer service roles.
Strong communication and relationship-building skills.
Attention to detail and accurate data entry.
Ability to manage competing priorities and meet deadlines.

Responsibilities

Act as the first point of contact for client enquiries and provide timely, professional support.
Set up and maintain project tracking using SimPRO.
Coordinate network applications and approvals with Essential Energy.
Prepare quotes, fee proposals, purchase orders and project documentation.
Assist with invoicing, receivables and job costing.
Manage the shared inbox, document control and general administrative tasks.
Liaise with clients, suppliers and internal stakeholders to support the smooth delivery of projects.