Client Services & NDIS Admin Coordinator

ORS Group; Corrimal; On-site; AUD 50,000 - 65,000; Full time

Job summary

ORS Group in Corrimal seeks an enthusiastic Administration officer to join our on-site team of 20+ staff. This full-time role supports a national administration function with Monday–Friday duties and front-of-house responsibilities.

Responsibilities include handling calls, coordinating NDIS bookings, maintaining records, and assisting with reporting. The ideal candidate will have strong communication, attention to detail and a team-focused approach.

Qualifications

• Administration and/or reception experience is desirable but not essential.
• Health knowledge is desirable but not essential.
• Focus on providing exceptional customer service.
• Exceptional communication with internal and external stakeholders.
• Exceptional attention to detail, organisational and time management skills.
• Ability to work effectively as part of a team.
• Willing to undergo a National Police Check.
• Willing to obtain Working with Children or Vulnerable Person checks.

Responsibilities

• Managing incoming telephone enquiries.
• Managing bookings and rescheduling for NDIS services.
• Front of house duties for the office, greeting clients & customers.
• Allocating new referrals to clinicians based on experience, location and skill set.
• Ownership of site presentation, cleanliness and events preparation.
• Completing site audits as required.
• Creating and updating electronic records for existing clients.
• Assisting with reporting as required.
• Other administration duties as required.

Skills

Communication

Attention to detail

Time management

Customer service

Team player

Job description

ORS Group in Corrimal seeks an enthusiastic Administration officer to join our on-site team of 20+ staff. This full-time role supports a national administration function with Monday–Friday duties and front-of-house responsibilities.

Responsibilities include handling calls, coordinating NDIS bookings, maintaining records, and assisting with reporting. The ideal candidate will have strong communication, attention to detail and a team-focused approach.