Client Services & Front Desk Coordinator

Care Hub Australia Pty Ltd; City of Melbourne; On-site; AUD 45,000 - 65,000; Full time

Job summary

Care Hub Australia is seeking a friendly, organised and professional Client Services & Administration Coordinator to join our team and be the welcoming first point of contact for our clients, families, carers, support coordinators and therapy professionals. This is a front-desk and administration role within an NDIS and allied health environment.

You will play an important part in creating a positive client experience while ensuring the day-to-day operations of the clinic run smoothly and

Qualifications

• Experience in customer service or administration is preferred.
• Comfortable using computers, email, calendars and standard office software.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Welcome clients, families, carers and visitors in a warm, respectful and professional manner.
• Coordinate front-desk reception, phone and email enquiries, and scheduling.
• Assist with client intake, appointments, and service information while maintaining records.

Skills

Warm personality

Highly organized

Excellent communication

Confidentiality

Proactive

Tools

Microsoft Office

Google Workspace

Job description

Care Hub Australia is seeking a friendly, organised and professional Client Services & Administration Coordinator to join our team and be the welcoming first point of contact for our clients, families, carers, support coordinators and therapy professionals. This is a front-desk and administration role within an NDIS and allied health environment.

You will play an important part in creating a positive client experience while ensuring the day-to-day operations of the clinic run smoothly and