Client Services Coordinator – Front Desk & Intake (Day Shift)

Publicroles; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

ClearSkyAllied Health is seeking a Senior Support Services Officer for day shift in Brisbane. You will be the first point of contact, delivering welcoming, professional client service and coordinating inquiries and appointments across reception, intake, onboarding, ongoing service administration and offboarding.

You will support clinicians, operational leaders and satellite offices, contributing to efficient, person-centred allied health services through strong communication, records accuracy

Qualifications

• Excellent front-line client service and reception skills required.
• Experience managing client intake, onboarding and offboarding activities preferred.
• Ability to coordinate enquiries, appointments and maintain accurate records.
• Strong communication and administrative organisation with confidentiality.
• Current Australian driver licence is essential.

Responsibilities

• Provide welcoming, responsive service to clients, visitors and stakeholders.
• Coordinate daily clinic operations, scheduling, and client transactions.
• Support client intake, onboarding, transfer and offboarding processes.
• Collaborate with clinicians and operational staff for service coordination.

Skills

Communication

Interpersonal skills

Customer service

Multitasking

Time management

Microsoft Office

Adaptability

Confidential handling

Team collaboration

Procedures following

Driver licence

Education

University degree in business/allied health/related

Tools

Microsoft Office Suite

Job description

ClearSkyAllied Health is seeking a Senior Support Services Officer for day shift in Brisbane. You will be the first point of contact, delivering welcoming, professional client service and coordinating inquiries and appointments across reception, intake, onboarding, ongoing service administration and offboarding.

You will support clinicians, operational leaders and satellite offices, contributing to efficient, person-centred allied health services through strong communication, records accuracy