Client Services Coordinator

Balance Business Partners; Port Macquarie; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Office/home hybrid option

Supportive team environment

Job summary

Balance Business Partners in Port Macquarie is seeking an organised, reliable client service coordinator with bookkeeping experience to support our accounting team and help keep client businesses running smoothly. You will handle day-to-day bookkeeping, payroll processing, payables/receivables, BAS, and monthly reports, while liaising with clients to gather information and resolve queries.

The role offers a flexible hybrid setup in a supportive team, with opportunities to grow your bookkeeping

Qualifications

• Bookkeeping and accounting experience essential.
• Familiarity with Australian bookkeeping practices (BAS, payroll) preferred.
• Comfortable learning new software and processes.

Responsibilities

• Assist in managing day-to-day bookkeeping tasks for clients.
• Process payroll and payroll-related tasks.
• Manage accounts payable and receivables for clients.
• Prepare BAS and other activity statements.
• Prepare management reports for clients.
• Maintain accurate financial records.
• Assist with month-end and year-end processes.
• Liaise with clients to obtain information and resolve queries.
• Assist Client Managers with deadlines and client work.
• Assist with workers compensation, wages declarations and estimates.
• Report wages with long service leave cooperation.
• Use accounting software including Xero, Dext and XPM.

Skills

Bookkeeping experience

Xero proficiency

Organised

Attention to detail

Client communication

Independence & reliability

Team player

Payroll & BAS knowledge

Tools

Xero

Dext

XPM

Job description

Join our growing team and help us keep our clients businesses running smoothly. We're looking for an organised, reliable and client focused client service coordinator. This is a great opportunity for someone with bookkeeping experience who enjoys working with clients, solving problems and being part of a supportive accounting team.

Key responsibilities

• Working with the team to assist in managing day to day bookkeeping tasks for clients
• Working with the team to assist in processing payroll and payroll related tasks
• Managing accounts payable and accounts receivables for clients
• Preparing and assisting with BAS and other activity statements
• Preparation of management reports for clients
• Maintaining accurate and up to date financial records
• Assisting with month end and year end processes
• Liaising with clients to obtain information and resolve queries
• Assisting Client Managers with client work and deadlines
• Assisting with workers compensation, wages declarations and estimates
• Report wages with long service leave cooperation
• Using accounting and bookkeeping software including Xero, Dext and XPM

About you

• Experienced in bookkeeping and accounting
• Confident using Xero and comfortable learning new software
• Highly organised and able to manage competing priorities
• Detail-oriented with a strong focus on accuracy
• Comfortable communicating with clients
• Reliable, proactive and able to work independently
• A team player who is happy to jump in and help where needed
• Keen to develop their bookkeeping and accounting skills
• Xero experience is highly desirable, and experience with payroll, BAS and Australian bookkeeping practices will be an advantage

About us

We’re a friendly and supportive team that values quality work, clear communication and building strong relationships with our clients. You’ll have the opportunity to work with a variety of businesses, develop your skills and take on more responsibility as you grow within the role.

We offer a flexible and supportive working environment, with the option to work in the office, from home or a combination of both. Work days and hours can also be flexible, making this role a great fit for someone looking for a balance that suits their lifestyle.