Client Onboarding & Admin Coordinator - Flexible Hours

FC Accounting Co; Mackay Regional; On-site; AUD 50,000 - 70,000; Full time

Job summary

FC Accounting Co. is seeking a highly organised Client Administrator & Onboarding Coordinator in Queensland. You will be the first point of contact for clients, handling calls, onboarding new clients, and maintaining records with a focus on accuracy and compliance.

The role offers flexible hours for the right candidate and a supportive team culture. You will collaborate with Pod Managers and Accountants to ensure smooth client administration and timely responses.

Qualifications

• Highly organised with strong attention to detail.
• Confident communicator who enjoys working with clients.
• Accounting firm experience is preferred.
• Proactive and willing to learn new processes.
• Reliable and follows through on commitments.
• Brings a positive attitude and works well in a team.

Responsibilities

• Answer incoming calls and manage client enquiries.
• Manage ATO correspondence and assist with lodgements (BAS, IAS, PAYG).
• Handle incoming and outgoing mail.
• Assist with company setups and ASIC compliance.
• Maintain accurate client records and communication logs.
• Support Pod Managers and Accountants with day-to-day admin.
• Follow up outstanding information and keep workflows moving.
• Ensure AML compliance.
• Lead New Client Onboarding.

Skills

Highly organised

People-focused

Confident communicator

Accounting firm experience

Proactive learner

Job description

FC Accounting Co. is seeking a highly organised Client Administrator & Onboarding Coordinator in Queensland. You will be the first point of contact for clients, handling calls, onboarding new clients, and maintaining records with a focus on accuracy and compliance.

The role offers flexible hours for the right candidate and a supportive team culture. You will collaborate with Pod Managers and Accountants to ensure smooth client administration and timely responses.