Client Services Administrator | Newcastle CBD | Up to $85K + Super

Clark Miller; Sydney; On-site; AUD 77,000 - 94,000; Full time

Benefits offered by this job

Salary up to $85K plus super

Supportive culture with strong staff-?

Full-time, office-based role in the <u

Job summary

Clark Miller is seeking a Client Services Administrator in Newcastle CBD. This varied, client-facing role works with the accounting team as the primary contact for clients, handling tax lodgements, corporate secretarial filings, and document management.

You will respond to client inquiries, schedule meetings, and maintain records, supporting the team with a range of administrative tasks in a collaborative, supportive environment.

Qualifications

• Experience in an administrative or client services role.
• Experience in an accounting firm (essential).
• Excellent verbal and written communication skills.
• Well presented with strong relationship management skills.
• Ability to handle confidential information with discretion.
• Team player who works closely with clients and accountants.

Responsibilities

• Lodge tax returns via the ATO portal.
• Lodge corporate secretarial documents with ASIC.
• Maintain the firm’s CRM and electronic document management systems.
• Respond to client enquiries in a timely and professional manner.
• Schedule and coordinate appointments and meetings.
• Manage and prioritise daily office tasks.
• Maintain accurate records and files.
• Support the team with a range of administrative tasks.

Tools

Xero

Job description

Client Services Administrator | Newcastle CBD | Up to $85K + Super

The Firm

Our client is an established Newcastle-based accounting firm with a supportive, collaborative culture and excellent staff retention. It’s a firm where people stay, and where good work is genuinely recognised.

The Role

In this varied client-facing role, you’ll work closely with the accounting team and be the primary point of contact for clients. Key responsibilities include:

• Lodging tax returns via the ATO portal
• Lodging corporate secretarial documents with ASIC
• Maintaining the firm’s client relationship management and electronic document management systems
• Responding to client enquiries in a timely and professional manner
• Scheduling and coordinating appointments and meetings
• Managing and prioritising daily office tasks
• Maintaining accurate records and files
• Supporting the team with a range of administrative tasks as needed

About You

• Proven experience in an administrative or client services role
• Experience in an accounting firm (essential)
• Working knowledge of Xero
• Outstanding verbal and written communication skills
• Well presented, with strong relationship management skills
• Ability to handle confidential and sensitive information with discretion
• A positive, proactive attitude and the ability to take ownership of your work
• A team player who enjoys working closely with both clients and accountants

What’s on Offer

• Salary of up to $85,000 plus super
• A supportive culture with high staff retention
• Full-time, office-based role in the Newcastle CBD

Additional information

• Generous remuneration package
• Modern office and technology
• Vibrant culture based on mutual respect