Client Services Administrator - Sydney CBD

Elite Pathways; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

Elite Pathways, a boutique accounting, tax and legal firm, is seeking a Client Services Administrator in Sydney CBD. The role focuses on delivering premium client experiences while ensuring the team runs seamlessly in a fast-paced, professional environment.

Key responsibilities include managing client communications, ASIC/ATO administration, liaising with the ATO and external bodies, and preparing onboarding packs.

Qualifications

• 4+ years' experience as a Client Services Administrator within a public practice accounting firm.
• Strong knowledge of ASIC and ATO processes.
• Exceptional written and verbal communication skills.
• Outstanding organisational skills with the ability to juggle competing priorities.
• A polished, professional presentation and client-first approach.
• Close attention to detail and excellent time management.
• A mature, resilient personality with the confidence to work in a demanding, fast-paced environment.
• The ability to anticipate needs, think ahead and take ownership.

Responsibilities

• Managing client communications with professionalism and discretion
• ASIC and ATO administration
• Liaising directly with the ATO and other external bodies
• Preparing client onboarding and engagement packs

Skills

Client communications

ASIC processes

ATO processes

Organisational skills

Time management

Professional presentation

Client-first approach

Attention to detail

Job description

Client Services Administrator - Sydney CBD

Join a highly respected boutique Accounting, Tax and Legal firm where exceptional client service and long-term relationships are at the heart of everything they do.
Working with high-net-worth family groups and successful businesses, you'll play a key role in ensuring the team runs seamlessly while delivering a premium client experience.

This is an office-based position suited to someone who thrives in a fast-paced, professional environment.

Responsibilities will include:

• Managing client communications with professionalism and discretion
• ASIC and ATO administration
• Liaising directly with the ATO and other external bodies
• Preparing client onboarding and engagement packs

About You:

• 4+ years' experience as a Client Services Administrator within a public practice accounting firm
• Strong knowledge of ASIC and ATO processes
• Exceptional written and verbal communication skills
• Outstanding organisational skills with the ability to juggle competing priorities
• A polished, professional presentation and client-first approach
• Close attention to detail and excellent time management
• A mature, resilient personality with the confidence to work in a demanding, fast-paced environment
• The ability to anticipate needs, think ahead and take ownership

What's on Offer:

• Join a successful boutique Accounting, Tax & Legal firm with an outstanding reputation
• Work with sophisticated clients and a high-performing team
• Be recognised and rewarded for your performance
• Varied role where no two days are the same
• Professional, collaborative and supportive culture