Client Services Administrator | Sydney CBD | Up to $85K + Super

Clark Miller; Sydney; On-site; AUD 77,000 - 94,000; Full time

Benefits offered by this job

Office-based role in Sydney CBD

Generous remuneration package

Superannuation

Job summary

Clark Miller is seeking a Client Services Administrator in Sydney CBD. The role is full-time, based in the office, and offers up to $85K plus super.

You will be the primary client contact, supporting the accounting team and handling tax lodgments, corporate secretarial filings, and CRM/records management to ensure smooth client service.

Qualifications

• Proven experience in an administrative or client services role.
• Experience in an accounting firm (essential).
• Working knowledge of Xero.
• Outstanding verbal and written communication skills.
• Well presented, with strong relationship management skills.
• Ability to handle confidential and sensitive information with discretion.
• A positive, proactive attitude and the ability to take ownership of your work.
• A team player who enjoys working closely with both clients and accountants.

Responsibilities

• Lodging tax returns via the ATO portal.
• Lodging corporate secretarial documents with ASIC.
• Maintaining the firm’s client relationship management and electronic document management systems.
• Responding to client enquiries in a timely and professional manner.
• Scheduling and coordinating appointments and meetings.
• Managing and prioritising daily office tasks.
• Maintaining accurate records and files.
• Supporting the team with a range of administrative tasks as needed.

Skills

Administrative experience

Client services

Communication

Discretion

Relationship management

Tools

Xero

Job description

Client Services Administrator | Sydney CBD | Up to $85K + Super

The Firm

Our client is an established Sydney-based accounting firm with a supportive, collaborative culture and excellent staff retention. It’s a firm where people stay, and where good work is genuinely recognised.

The Role

In this varied client-facing role, you’ll work closely with the accounting team and be the primary point of contact for clients. Key responsibilities include:

• Lodging tax returns via the ATO portal
• Lodging corporate secretarial documents with ASIC
• Maintaining the firm’s client relationship management and electronic document management systems
• Responding to client enquiries in a timely and professional manner
• Scheduling and coordinating appointments and meetings
• Managing and prioritising daily office tasks
• Maintaining accurate records and files
• Supporting the team with a range of administrative tasks as needed

About You

• Proven experience in an administrative or client services role
• Experience in an accounting firm (essential)
• Working knowledge of Xero
• Outstanding verbal and written communication skills
• Well presented, with strong relationship management skills
• Ability to handle confidential and sensitive information with discretion
• A positive, proactive attitude and the ability to take ownership of your work
• A team player who enjoys working closely with both clients and accountants

What’s on Offer

• Salary of up to $85,000 plus super
• A supportive culture with high staff retention
• Full-time, office-based role in the Sydney CBD

Additional information

• Generous remuneration package
• Modern office and technologyVibrant culture based on mutual respect