Practice Administrator

Bentley; City of Brisbane; Hybrid; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Annual bonuses

WFH options 1-2 days per week

Stunning Brisbane CBD office

Collaborative team environment

Job summary

Bentley is seeking an experienced accounting administrator to join its Brisbane CBD head office. You will support client onboarding and ongoing queries, collaborate with the accounting team, and manage billing and reconciliations using Xero in a fast-paced environment.

The role suits someone with a public practice background who enjoys client contact, detail, and multi-tasking, with flexible WFH options 1–2 days per week and a generous annual bonus potential.

Qualifications

• Experience in a public practice accounting firm is essential.
• Strong attention to detail and ability to manage multiple priorities.
• Proficient in spreadsheets and client relationship handling.
• Experience with Xero accounting software preferred.

Responsibilities

• Manage client onboarding & offboarding processes.
• Liaise with clients regarding queries and provide updates with accounting team.
• Billing and reconciliation using Xero.
• Prepare internal monthly reports and manage workflow.
• Provide ad hoc administrative support and assist with travel bookings.
• Involve in key project work when required.

Skills

Public practice accounting

Attention to detail

Spreadsheeting

Multitasking

Client relationship management

Tools

Xero

Job description

Our client is a respected Australian brand with over 100 years of history and a national network of independently operated franchises. With continued growth across the country, the Brisbane-based corporate head office is looking for an experienced accounting administrator to join their team. This is a fantastic opportunity for an experienced administrator who has a background working in the public practice accounting sector. This role will suit someone who enjoys what they do, but is seeking a fresh environment/sector to work in.

Attractions and Benefits:

• Join a trusted, long-standing Australian business with a national footprint
• Flexible work arrangements with WFH options 1 to 2 days a week
• Annual performance-based bonuses
• Stunning Brisbane CBD office
• Collaborative, high-energy team environment with strong internal support

The Team:

You’ll be part of the corporate head office in Brisbane’s CBD, working with a young, professional, and social team. The environment is fast-paced and supportive — ideal for someone who’s proactive, solutions-oriented, and enjoys helping people get the best from their systems. You’ll work closely with both internal teams and franchise business owners across Australia — so clear communication, problem-solving skills, and a customer-first mindset are key.

Key Responsibilities:

• Manage client onboarding & offboarding processes
• Liaise with clients regarding client queries
• Liaise with the accounting team to provide updates to clients
• Undertaking billing and reconciling using Xero
• Preparation of internal reports on a monthly basis
• Workflow management
• Assisting with client queries
• Travel bookings
• Providing ad hoc administrative support
• Opportunity to be involved in key project work

About You:

• You have a background working in a public practice accounting firm
• You enjoy working with clients
• You have strong attention to detail
• Strong experience with spreadsheeting
• Ability to manage multiple competing priorities
• You enjoy building strong client relationships