Client Services Administrator

Minchin Recruitment; Brisbane; In loco; AUD 75.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Professional development

Career progression

Public transport access

Descrizione del lavoro

Minchin Recruitment Pty in East Brisbane is seeking an administrative professional to support advisers and clients in a busy accounting practice. You will handle inquiries, prepare documents, manage correspondence with ATO/ASIC, and help keep client records up to date.

This role offers stable permanent full-time work in a convenient East Brisbane office. You will interact with clients and staff, coordinate tasks, and contribute to timely delivery of client services while developing your career

Competenze

• At least 12 months of administration experience, ideally in an accounting firm.
• Experience handling ATO and ASIC correspondence.
• Clear written and verbal communication and a professional phone manner.
• Strong attention to detail and ability to manage competing priorities.
• Discretion when handling confidential client information.

Mansioni

• Act as the first point of contact for client enquiries by phone and email
• Provide day-to-day administrative support to advisers and colleagues
• Gather information from clients and external providers and prepare documents for client reviews
• Assist with the preparation of client advice documents
• Prepare client invoices, emails, reports and correspondence
• Handle ATO and ASIC correspondence and follow up outstanding matters
• Keep client records accurate and help the team stay on top of deadlines

Conoscenze

Administration

Client communication

Attention to detail

Discretion with confidential info

Strumenti

Microsoft Word

Excel

Outlook

Descrizione del lavoro

Location: East Brisbane, QLD

Work style: Permanent full-time | Office-based

Why This Role

Join a long-established, family-run accounting firm where you’ll work closely with clients, advisers and the wider team. From answering client enquiries to preparing documents and following up outstanding information, your work will help the practice deliver a responsive, organised service.

This role suits someone who enjoys varied administration work and wants to build a long-term career in professional services.

The Role

• Act as the first point of contact for client enquiries by phone and email
• Provide day-to-day administrative support to advisers and colleagues
• Gather information from clients and external providers and prepare documents for client reviews
• Assist with the preparation of client advice documents
• Prepare client invoices, emails, reports and correspondence
• Handle ATO and ASIC correspondence and follow up outstanding matters
• Keep client records accurate and help the team stay on top of deadlines

What You’ll Bring

• At least 12 months of administration experience, ideally in an accounting firm
• Experience handling ATO and ASIC correspondence
• Confidence using Microsoft Word, Excel and Outlook
• Clear written and verbal communication and a professional phone manner
• Strong attention to detail and the ability to manage competing priorities
• Discretion when handling confidential client information

What’s On Offer

• $75,000–$85,000 + superannuation
• Regular professional development and opportunities to progress within practice administration
• A contemporary East Brisbane office close to public transport, with street parking available

About Our Client

Our client is a long-established, family-run public accounting firm based in East Brisbane. The role works across the practice, supporting advisers and colleagues with client service and daily administration.