Client Services & Administration for Accounting Firm

TNM Consulting; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Job summary

TNM Consulting in Preston, Melbourne is seeking a bright, enthusiastic person to join our client services team. We are a modern accounting and advisory firm that embraces the latest technologies and a fresh, open-plan environment.

The role focuses on client service, administration and smooth communication between clients and the accounting team. You will manage client onboarding, entity incorporations (ABN/TFN), and various administrative duties to support a streamlined workflow.

Qualifications

• Experience using accounting software.
• Excellent verbal and written communication skills.
• Good organizational skills.
• Adaptability, initiative and problem-solving.

Responsibilities

• Develop a career in customer service & administration.
• Serve as a primary liaison between clients and the accounting team.
• Manage client onboarding and engagements.
• Incorporate new entities for clients, handling ABN and TFN applications.
• Maintain accurate records and handle administrative duties.
• Proactively seek opportunities to improve processes and enhance the client experience.
• Other administrative tasks such as scheduling meetings, booking appointments, filing, printing & scanning.

Skills

Customer service

Administration

Communication

Organization

Problem solving

Tools

Accounting software

Job description

Client Services & Administration for Accounting Firm

An opportunity exists for a bright, enthusiastic and reliable personto join our client services team at our accounting and advisory firm based in Preston, Melbourne.

We are a modern style practice that embraces the latest technologies in a fresh and open-plan environment while constantly seeking to provide our clients with amazing outcomes.

Tasks:

Develop a career in customer service & administration

Serve as a primary liaison between clients and the accounting team, ensuring smooth communication and exceptional service.

Manage client onboarding and engagements.

Incorporate new entities for clients, handling ABN and TFN applications.

Maintain accurate records and handle administrative duties to support efficient workflow.

Proactively seek opportunities to improve processes and enhance the client experience.

Other administrative tasks such as scheduling meetings, booking appointments, filing, printing & scanning.

Pre-requisites:

Have a quality work history

Experience in using accounting software.

Excellent verbal and written communication skills to effectively interact with clients and team members.

Positive and enthusiastic attitude, reliable and self-motivated.

Exceptional communication and relationship-building skills

Good organizational skills

Adaptability, initiative, and ability to problem-solve

You will be supported with adequate guidance to assist your career development.